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Case Manager, Mobile Crisis Response Team

Greater Nashua Mental Health

Established in 1920, Greater Nashua Mental Health has as its mission: empowering individuals to lead full and satisfying lives through treatment and support. Our agency provides comprehensive, evidence-based behavioral health services for individuals with mental health and/or substance misuse disorders. We offer a wide array of services in office and community settings, serving adults and children.  As the State-designated Community Mental Health Center for Southern Hillsborough County, we serve everyone who walks in our doors, and no one is ever turned away due to the inability to pay for services.  Without our agency, many of the most vulnerable members of our community would not have access to critically needed behavioral health care.   We believe that by respecting people as they are, we can help them to become all that they wish to be.

We have both full-time and per diem openings for Case Managers to join our Mobile Crisis Response Team!  The Case Manager will be working with a team of professionals — including first responders, healthcare providers, and community-based agencies — to stabilize a psychiatric crisis, avoid hospitalization and/or incarceration, and initiate immediate community-based treatment. These evaluations are performed in homes, hospitals, community and mobile-based milieus. Shifts will include daytime, after hours, on call and some weekends.
Daily responsibilities include:
• Establishing and implementing a plan to successfully engage clients in relevant services and other resources.
• Providing follow-up services (as needed) aimed at establishing linkage to services for program participants, developing and maintaining cooperative relationships with programs providing services for the population served.
• Advocating for clients' access to community resources and services, ensuring that clients' needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care.
• Participating in psychiatric consultation, supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences for clients on caseload.
• Participating in verbal de-escalation in emergent situations and be able and willing to assist other staff as needed to maintain a safe, secure environment.
• Providing supervision and support to individuals residing in our crisis respite apartment beds as needed.
A Bachelor’s degree in a social work, psychology or other relevant behavioral science major is required. Ideal candidate should have two years of experience and skills working with mentally ill individuals who are difficult to engage and may resist services.
Greater Nashua Mental Health is an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offers competitive salaries and comprehensive employee benefits. Apply today!

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Date Added: January 4, 2021

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