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Sales Associate

Taproot Farm & Environmental Education Center
  1. Taproot Farm & Environmental Education Center (Taproot) is a 501c3 tax-exempt organization. Our work is guided by our mission, which is nurturing care for the environment by educating, inspiring, and connecting communities to the land, to their food, and to each other in a holistic manner. Our work falls under three distinct but holistically integrated realms: Education, Food & Agriculture, Ecological & Community Stewardship. Our programs include the Root Seller Marketplace, the Lancaster Community Garden, North Country Gleaners, and a diverse slate of Education programs. While Taproot’s work is varied, each of its programs stems from the central principle that healthy food, a healthy environment, and a healthy community are intimately linked and mutually supportive. With this principle in mind, Taproot’s programs support three impact areas: economic viability, restorative food systems, and environmental education.


About the Root Seller:

The goal of the Root Seller Marketplace (RSM) is to increase access to healthy food for the greater community and also inform the public about Taproot’s programs and events. The purpose of the RSM is to support a thriving local food system by:

a) providing space to local farmers, food producers, and artisan crafters to sell their products in a centralized, year-round location (Local Direct Vendors);

b) connecting patrons to regionally made retail products to limit the farm to plate footprint;

c) offering whole, nutritious food in bulk in order to reduce wasteful packaging;

d) offering educational opportunities that align with Taproot’s mission.

As a program of Taproot's, the Root Seller Marketplace effectively raises “funds” by implementing Taproot’s mission (via sales) instead of the traditional model of fundraising for the delivery of our mission. The Root Seller allows us to live out our mission every day by directly connecting us to our local farmers and food year round. 

The RSM Sales Associate is an hourly position between 20-30 hours a week. Weekends will be required. Open until filled. Upon hire, individual will be required to sign Taproot’s Health Pledge in order to keep our employees safe during the COVID-19 pandemic. Once we move into the Parker J. Noyes building in 2021, there will be the opportunity to move to 40 hours/week. The Sales Associate works in a fast-paced food hub that serves our community. During the COVID-19 pandemic, Sales Associates work to fill online, phone, and curbside orders for curbside pick up. Our sales associates interact with the public on a daily basis and act essentially as the face of our organization. Care for community through stellar service for customers and our farmers is essential.

Requirements:

Ideal experience and qualifications for this position:

  • Understanding of Taproot’s mission and initiatives;
  • Strong interest in, knowledge and understanding of local food systems and issues, or willingness to learn, including having comradery within our local food system;
  • Knowledge of gardening and cooking with fresh ingredients &/or a passion for plants and produce or a willingness to learn;
  • 2-3 years of experience in retail, farm stand or other context, including familiarity with inventory control, use of POS system equipment and operations, and management, handling and merchandising fresh produce;
  • Understanding of proper food handling procedures and storage;
  • Self-motivated with ability to manage Root Seller Marketplace duties on his/her own;
  • Attention to detail and quality control of all products;
  • Strong communication skills including the ability to provide excellent customer service and tactfully address customer complaints;
  • Positive, motivated and creative attitude, strong work ethic, reliable;
  • Must enjoy working in a busy environment and be able to juggle many tasks;
  • Ability to lift, push, or pull 50 pounds;
  • Ability to work efficiently and effectively while multi-tasking the many jobs this positionentails;
  • At least 21 years of age.
Responsibilities:
  • Opening the RSM, which includes checking correct operations of all systems and appliances, writing on the sidewalk board (seasonal), restocking, etc.;
  • Closing the RSM, which includes performing correct nightly cash out, ensuring space is secured, dishes are washed, sweeping/mopping, etc.;
  • General upkeep and management of the Root Seller, which includes maintaining a clean, organized, and welcoming environment throughout the day, restocking and cleaning as necessary;
  • Manage Point of Sale and Cash Register ensuring all sales are entered into the system accurately and correct change is counted back to customer;
  • Maintain excellent communication with Executive Director and other Sales Associates;
  • Maintain excellent communication with Local Direct Vendors, as needed regarding inventories, product information, and deliveries;
  • Fill online, phone, and curbside orders for curbside pick up during the pandemic;
  • Keep inventory accurate;
  • Receive deliveries;
  • Provide enthusiastic representation to the public of the full range of Taproot’s initiatives, events, and educational offerings;
How to Apply:

To apply, please send a current resume, a letter of interest stating what your experience is and how you engage with our local food system, and contact information for three references to info@taprootnh.org or PO Box 245, Lancaster, NH 03584. No phone calls or drop ins please.

Job Location:

Lancaster

Date Added: December 31, 2020

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