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Benefits & Client Account Specialist

Greater Nashua Mental Health

Established in 1920, Greater Nashua Mental Health has as its mission: empowering individuals to lead full and satisfying lives through treatment and support. Our agency provides comprehensive, evidence-based behavioral health services for individuals with mental health and/or substance misuse disorders. We offer a wide array of services in office and community settings, serving adults and children.  As the State-designated Community Mental Health Center for Southern Hillsborough County, we serve everyone who walks in our doors, and no one is ever turned away due to the inability to pay for services.  Without our agency, many of the most vulnerable members of our community would not have access to critically needed behavioral health care.   We believe that by respecting people as they are, we can help them to become all that they wish to be.

We are seeking a self-starting, enthusiastic, detail oriented and friendly individual to join our Access team.  Customer service experience and a strong understanding of State of NH financial medical assistance programs are a must. Our ideal candidate can work within a fast-paced environment, has strong excel skills, better financial and interpersonal skills, and is willing to learn and adapt to changes with ease.

This individual will work with clients to review all insurance information to complete the benefit verification process and arrange for payment of client’s cost share. Will act as liaison to clinical team to initiate prior authorization process and correct any issue holding up reimbursement.  Will monitor event activity for clients receiving State of NH In-and-Out benefits and submit opening requests, as necessary. 

This position requires a high school diploma or equivalent certification while an associate degree in Business or related field is preferred.  Candidate should have 1-2 years of relative experience, familiarity with verification of insurance benefits, strong customer service background and financial literacy.

If you’re a self-starter who can work well independently and within a team environment, we want to hear from you! Greater Nashua Mental Health offers competitive salaries and comprehensive employee benefits. Apply today!

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Date Added: October 14, 2020

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