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Intake Coordinator-Temporary

Center for Life Management

The Center for Life Management is a non-profit community mental health organization that has been serving the people and communities of Southern New Hampshire for 50 years.

As a provider of behavioral and mental health services, we are an organization that cares about and for people. We are dedicated to helping people achieve their optimal mental health and overall well-being, helping them maximize family and other important relationships in their lives, and providing supportive services to help them be as healthy, successful and productive as possible in their daily lives.


Summary Statement

The Intake Coordinator works as part of the Intake team to facilitate new client entry into clinical and medical services including appointments and insurance authorizations.  This is a temporary six- month position 20 hour per week position work Monday-Thursday 9am-12pm with some hours in office and remote and Fridays 8-4pm in the Derry office.

Requirements:

Qualifications and Skills

  • High level of interpersonal skills to handle sensitive and confidential situations, demonstrated poise, tact and diplomacy;
  • Ability to work in a fast-paced environment with the ability to juggle multiple competing tasks and demands while being detail oriented;
  • Exceptional computer skills with emphasis on proficiency with an EMR; having the ability to type quickly.

Education and Experience

  • High School Diploma or equivalent;
  • Experience verifying insurance benefits is preferred;
  • Experience in a health care intake setting is strongly preferred.   

Physical Demands and Working Conditions

The majority of the work takes place in an office setting; manual dexterity is needed to use computers and standard office equipment.  The ability to sit for extended periods of time is required.  A significant amount of time is spent speaking over the phone to clients, families and other staff members. 

Responsibilities:

Major Functional Areas and Description of Duties

  • Gather new client information according to agency and state requirements including  demographics, clinical information, providers and insurance/payment information;
  • Verify insurance and entry of insurance/fee schedule/benefits for billing purposes;
  • Schedule appointments based on acuity, insurance requirements, and clinical information into the correct agency program and staff member;
  • Perform functions professionally and in a manner that protects the integrity, confidentiality, and rights of all clients;
  • Perform all other duties as assigned by supervisor.
How to Apply:

Interested candidates should submit their cover letter and resume to careers@clmnh.org

Center for Life Management is an equal opportunity employer.

Salary Range:

TBD

Job Location:

Derry

Date Added: September 30, 2020

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