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Community Dinner Manager

LISTEN Community Services

LISTEN operates a robust set of essential programs for low income individuals and families in the Upper Valley of Vermont and New Hampshire. These include a food pantry, community dinners, fuel and electrical assistance, housing grants, summer camp scholarships, holiday baskets, and budget counseling services. For more information on LISTEN and our programs, please visit our website at listencs.org 


The Community Dinner Manager supervises, oversees, and executes LISTEN’s free meal program based out of the dinner hall at 42 Maple St. This job will primarily be 11am-7pm, M-F, with some occasional weekend hours.

Requirements:
  • Experience working in a commercial kitchen is a must.
  • Management experience is a must.
  • Experience working with vulnerable populations is preferred.
  • Positive, compassionate attitude and strong desire to help others.
  • Interest and passion for promoting healthy foods.
  • Ability to be flexible, problem solve, and collaborate with teammates in a fast-paced environment.
  • Ability to set limits, enforce rules, diffuse crisis situations, and use good judgment and initiative in problem solving
  • Strong organizational ability and attention to detail.
  • Excellent communication and interpersonal skills to work effectively with a wide variety of stakeholders.
  • Respect for and ability to maintain confidentiality.
  • Familiarity with Microsoft Office suite.
  • Valid driver’s license and reliable transportation required.
  • Ability to lift 25 pounds.
  • High school diploma or general education degree (GED) required; Associate’s preferred.
  • Ability to pass a background check.
Responsibilities:
  • Supervise Community Dinner Staff Members to Execute & Deliver Community Dinners Program: Recruit, hire, oversee training and orientation, and supervise other staff members (e.g. chef, dishwasher) to assist in the delivery of the Community Dinners Program and LISTEN Christmas Dinner program. Create staff schedule and ensure appropriate staffing. Assist in creation and revision of procedures, policies, forms and logs.
  • Supervise Volunteers for Dinners: Oversee volunteers in the Community Dinner kitchen. Coordinate volunteers using volunteer database. Create and maintain ongoing supportive relationships with all volunteers. Deliver volunteer orientation program about food safety and to inform new volunteers about LISTEN’s programs and social impact.
  • Support and Manage Community Dinner Hall Guests: Maintain a friendly, welcoming, and safe atmosphere for all dinner guests. Address dinner guests’ needs, comments, and complaints. As needed, refer dinner guests to appropriate colleagues or services for additional support.
  • Plan and Implement Community Dinner Menu and Procure Necessary Supplies: Plan community dinner menus at least one week in advance. Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary. Ensure all supplies are available and all logistical issues have been addressed prior to each community dinner. Delegate pickup of food donations in conjunction with Food Pantry Coordinator.
  • Maintain Community Dinner Hall & Kitchen Space: Ensure clean and presentable dining hall space. Ensure that all relevant food safety standards are met. Maintain kitchen appliances and ensure safe operations of same. Maintain stock of cleaning, household, and kitchen supplies. Coordinate use of dinner hall and kitchen by outside groups for programming.
  • Thank Volunteers and Donors: Work with the Communications Manager and Volunteer Coordinator to advertise for and thank volunteers and donors in several formats including digital and radio. Participate in volunteer and donor recognition programs and special events.
  • Maintain Information Records & Budget: Maintain statistical information regarding number of clients served at each dinner as well as volunteer hours worked in order to provide regular in-house and other reports as requested. Provide weekly and monthly reports to Programs Director. Assist in upkeep of volunteer database. Maintain an inventory of materials used and record expenses. Maintain updated list of procedures, menus, maintenance tasks, etc.
  • Other: Participate in regular staff meetings and training. Other duties as assigned by Programs or Executive Director.
How to Apply:

Interested candidates should send cover letter & resume to programs@listencs.org.

Salary Range:

$40,000-$45,000

Job Location:

White River Junction, VT

Date Added: August 21, 2020

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