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Family and Community Support Specialist (FCSS)

NAMI New Hampshire

The National Alliance on Mental Illness New Hampshire (NAMI NH) is a statewide, grassroots non-profit comprised of a network of affiliate chapters and support groups, staff and volunteers that provide information, education and support to all families and communities affected by mental illness. NAMI NH’s public policy work includes advocacy for health insurance coverage and access to comprehensive, integrated health care and community-based supports without discrimination or stigma for all who are affected by mental illness.

Our Connect Program is designated as a National Best Practice Program that trains professionals and community members to prevent and respond effectively to suicide across the lifespan.   Our public health, socio-ecological model emphasizes collaboration between service providers.  Best practice protocols are provided for each service provider discipline. The training can be customized to meet the needs of a community or organization. 

Visit or to learn more about our programs.

NAMI NH is growing! NAMI NH is seeking a part time, 20 hours per week, potential to grow to full time, Family and Community Support Specialists in Carroll County. This is a salaried, exempt position.

Job Summary: The Family and Community Support Specialists (FCSS) will provide 1:1 support and education to families/primary caregivers of children and adolescents with Serious Emotional Disturbances (SED).  The FCSS will establish support groups and family education programs in communities and will be responsible for identifying and recruiting family member candidates to participate in one of NAMI NH’s leadership training programs providing support to family leaders in a role of their choice. 


Knowledge, Skills, Abilities and Education:

  • Lived Experience – having personal experience as a parent or family member of a child with SED and understands and has the experience of working through the process toward family recovery empowerment.
  • Knowledge of community resources and experience navigating the mental health and related systems of care.
  • Three years of work experience in the human service or mental health field providing direct service.
  • Ability to use a computer to develop, track, transfer and access information related to work.
  • Have available, reliable transportation and willing to travel and have a flexible schedule.
  • Consideration given for formal education and/or agrees to or has completed NAMI NH’s Leadership Programs.
  • Provide one-to-one support to families/primary caregivers of children and/or adolescents with Serious Emotional Disturbance (SED).
  • Demonstrate in his/her work a commitment to the system of care values and guiding principle.
  • Serve on work groups, advisory councils and committees as assigned.
  • Demonstrate effective outreach and promotion of NAMI NH’s support, education, leadership programs, and public policy platform. 
  • Attend community events/meetings as assigned.

Work Schedule: 

Generally works Monday through Friday with occasional requirements to attend evening and/or weekend events. Local travel required. 

How to Apply:

Send your letter of interest, resume and salary requirements to:

NAMI New Hampshire is committed to a policy of Equal Employment Opportunity (EEO) and does not discriminate in the terms, conditions, or privileges of employment because of race, color, gender, religion, national origin, age, disability, veteran status, marital status, sexual orientation or physical or mental disability or any other classification protected by state, federal or local law.

Job Location:

Carroll County/Conway Area

Date Added: October 28, 2019

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