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Family Advocate

Amoskeag Health

Amoskeag Health, formerly Manchester Community Health Center (MCHC), is a nonprofit 501(c) (3) federally qualified health center offering high-quality, comprehensive, and family-oriented primary health care and support services since 1993. Now known as The Dr. Selma Deitch Center for Children and Teens, Child Health Services (CHS) is the original pediatric practice of MCHC dedicated to improving the health and well-being of at-risk children. In June of 2019, all locations of MCHC consolidated under one name, Amoskeag Health.

Through all its programs, Amoskeag Health serves over 14,579 patients annually across four locations in Manchester.

To improve the health and well-being of our patients and the communities we serve by providing exceptional care and services that are accessible to all.

We envision a healthy and vibrant community with strong families and tight social fabric that ensures everyone has the tools they need to thrive and succeed.

Core Values
We believe in:
• Promoting wellness and empowering patients through education
• Fostering an environment of respect, integrity and caring where all people are treated equally with dignity and courtesy
• Providing exceptional, evidence-based and patient-centered care
• Removing barriers so that our patients achieve and maintain their best possible health

This health center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.

Primary care, preventive care, outreach and enabling services at Amoskeag Health are supported in part by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under the Health Center Cluster grant number H80CS00571. This grant provides approximately 15% of total revenue.

The Family Advocate serves as an advocate for families who have been exposed to trauma and/or violence and have had contact with law enforcement or other first responders. The Family Advocate is interested in having a positive impact on the lives of families in Manchester, NH through the Adverse Childhood Experiences Response Team Enhancement Project (AEP) and coordinates ACERT deployments and child/family referrals to local service providers, as contracted through the City of Manchester Police Department US Department of Justice (DOJ) Bureau of Justice Assistance (BJA) grant. The Family Advocate works in close collaboration with ACERT Enhancement Project Coordinator and the City of Manchester Police and Fire Departments, YWCA NH, and other community-based service providers. Note: This position is based out of the Manchester Police Department. This position is grant-funded through September 30, 2020 with the expectation that the ACERT Enhancement Project Coordinator will seek funds for sustainability of the role and project as a whole.

This position is responsible for the day-to-day coordination of the Adverse Childhood Experiences Response Team (ACERT) and child/family referrals to local service providers. Key duties include:

1.Review police reports about individuals who have suffered from direct and indirect negative effects of the current opioid epidemic and the associated trauma that occurs when individuals and families are coping with the adverse experiences related to opioid misuse.
2.Work with clients individually and with families to determine what mental health, substance misuse, and family services would best address their specific needs
3.Advise clients on community resources and make referrals
4.Work with adult caregivers, law enforcement, the court system, and other associated systems to refer children to therapeutic services to mitigate trauma they have experienced
5.Manage cases of children who are exposed to traumatic events
6.Assist adult clients with their questions regarding domestic violence, opioid counseling, and addiction services available to them in the greater Manchester area. 

Essential Knowledge, Skills and Abilities:1.Well-versed on the effects of childhood trauma and addiction and believe in our mission of early childhood intervention and treatment, to mitigate the negative effects of Adverse Childhood Experiences, resulting in positive outcomes for children and families.
2.Self-motivated, innovative, and superb communicator who can easily navigate between working with first responders, health care providers, educators, mental health counselors, and others.
3.Proficiency in MS Office with expertise in Microsoft Word, PowerPoint, and Excel
4.Ability to analyze and revise operating practices to improve efficiency
5.Detail-oriented and comfortable working in a fast-paced environment
6.Exceptional communication skills
7.Superior organization skills and dedication to completing projects

Bachelor’s Degree or above in human services related fields 

Job Location:


Date Added: September 10, 2019

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