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Program Advocate: Housing and Shelter Coordinator


For almost 50 years, WISE has been the sole provider of crisis advocacy and support for victims of sexual violence within 21 communities of the Upper Connecticut River Valley of New Hampshire and Vermont. WISE is a non-profit organization dedicated to supporting people and communities impacted by domestic violence, sexual violence and stalking. WISE leads the Upper Valley to end gender-based violence through survivor-centered advocacy, prevention, education and mobilization for social change. WISE offers a confidential and free 24-hour crisis line, peer support groups and workshops, emergency shelter and transitional housing, safety planning and accompaniment to hospitals, police stations, court houses and other social service agencies. WISE works with youth, professionals, and the community to develop relevant and comprehensive prevention strategies. WISE is committed to engaging everyone in learning to recognize and eliminate the root causes of violence.

Mission: WISE leads the Upper Valley to end gender-based violence through survivor-centered advocacy, prevention, education and mobilization for social change.

Vision: A world of freedom, justice, equality and dignity where all thrive.

Program Advocate: Housing and Shelter Coordinator

The Program Advocate is responsible for providing high-quality, well-coordinated advocacy support for victims of gender-based violence and their supporters. This position includes a coordination emphasis on the organizational capacity to support survivors in accessing and sustaining safe housing. This includes planning, community partnership development of and with housing resources, vision and strategy for the WISE Safe Home program (SHP), utilization of the Housing First model, and the management of daily shelter operations. 

Hours: Full time, salary, exempt. Occasional evening and weekend hours required.

Reports to: This position reports to the Program Director at WISE, and is part of the Advocacy Team.

Housing First is a national model that contains the following elements: focus on survivor-driven advocacy, housing stability, community engagement and flexible financial assistance.



  • Bachelor’s degree in related field
  • Experience in the field of domestic or sexual violence survivor advocacy or prevention, and/or excellent knowledge of issues of domestic and sexual violence
  • Strong grounding in and commitment to social change advocacy, the Empowerment Model, and a feminist framework for understanding gender-based violence
  • Must thrive in a team-work setting
  • Clear and calm judgment, discretion and competency for complex situations, excellent time management and priority assessment.
  • Demonstrated interpersonal, organizational, and logistical skills; basic building maintenance ability.
  • Strong verbal and written communication
  • Clear ability to maintain a large and dynamic workload and demonstrate follow through and flexibility
  • Computer literate in at least Microsoft Suite including especially Outlook, Word, Access and Excel, and WWW
  • Able to lift 40lbs, and stand or sit for long stretches
  • Reliable transportation, valid driver’s license, required minimum vehicle insurance coverage

WISE requires all employees to submit criminal background and driver’s license checks, employment may be dependent on findings. New employees are expected to successfully complete the WISE Advocate Training Program within 3 months of hire.

WISE employees are expected to honor staff values and practice ethical communication.


Job Responsibilities


  • Participate on a team of advocates to realize WISE’s mission of survivor-centered advocacy
  • Advocate with survivors and their community, including walk in and scheduled meetings at the Program Center, and institutional advocacy with survivors involved with institutions including court/legal system, hospital/medical providers, and law enforcement
  • Coordinate and facilitate opportunities for connection and community
  • Provide for back-up duties and responsibilities beyond WISE Program Center hours (8:30 am – 4:30 pm) as necessary
  • Maintain an active referral network with other professionals and agencies that assist victims/survivors to promote comprehensive and quality assistance to victims/survivors
  • Maintain clear, accurate and timely documentation in accordance with WISE’s data collection and reporting requirements including campus specific reports
  • Attend community, staff, and/or Board meetings, trainings and/or conferences as requested by the Executive/Program Director
  • Participate in the strategic and annual planning processes of WISE and the CAT team
  • Perform other duties for the overall functioning of the organization and those duties as requested by the Executive/Program Director 

Shelter and Housing:

  • Participate in state and national networks gathering for the purpose of improving access to safe and affordable housing
  • Provide expertise on the intersections of domestic and sexual violence and homelessness or house-insecurity  
  • Develop and maintain strong relationships with individuals working with WISE for safe housing in and outside of the WISE shelter
  • Facilitate staff vision, strategies, and expectations especially for advocacy staff in regards to the SHP as a resource for survivors
  • Implement principles of Housing First into the housing and safety advocacy
  • Develop and maintain relationships with community housing authorities and local landlords
  • Coordinate the welcoming process and community orientation for survivors who move into the WISE shelter
  • Facilitate regular and consistent house meetings with all of the current guests living in the WISE shelter
  • Coordinate the life visions and practical resources necessary for shelter guests to find sustainable housing, utilize other advocacy and program resources at WISE to support individual needs for financial literacy, job readiness, child care, etc.  
  • Manage regular maintenance and supply needs of the Safe Home building, participate on the WISE Facilities Committee.
How to Apply:

Please submit a cover letter with resume to

Peggy O'Neil, Executive Director at


WISE Program Center
38 Bank Street
Lebanon, NH 03766. 

Job Location:


Date Added: July 16, 2019

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