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Residential Supervisor

Dover Children's Home

Dover Children’s Home, founded in 1893, is a non-profit intermediate-level treatment program, offering a wide array of services to children in need from all parts of NH.  The agency is designed to provide community-based residential care for boys and girls who have been abused or neglected; are under a CHINS (Child in Need of Services) petition; or who have committed delinquent acts.  DCH is licensed to provide treatment for up to 19 children, ages 12 - 18.  The age is extended to age 20 in our independent living program (the PILOT House). In May 2015, the agency was additionally licensed to provide residential treatment through our Pregnant and Young Parent Support Program to adolescents who are currently pregnant and/or parenting, as well as their young children.

Dover Children’s Home is dedicated to enriching the lives of adolescents and strengthening their family relationships through the highest quality residential treatment services and educational programs. Our commitment to evolving and designing new treatment programs must set the standard for excellence in the field and enable those children facing life’s most difficult challenges with the means to grow and live healthy, productive, and independent lives.



Position Description

This is a direct support position with responsibility for the oversight of case managers and youth in the program during scheduled shifts.  Under the direction of the Program Director, perform duties related to counseling youth, organizing shift and supervising case managers. This position requires the ability to work independently, exercising judgment, initiative, confidentiality and professionalism.


  • Work a scheduled shift of approximately 40 hours per week, reporting to work promptly as scheduled.
  • Know and adhere to established agency policies and procedures.
  • Maintain positive working relationships with residents, families of residents, co-workers, and board members.
  • Maintain positive and professional working relationships with the general public, including vendors, placement agencies, and all community members.
  • Demonstrate an enthusiastic commitment to the job and agency.
  • Accept and integrate supervision and feedback.
  • Maintain up-to-date compliance trainings and provide all necessary personnel file documentation to the Program Director in a timely manner.


Specific Duties

  • Supervise residents with the knowledge of whereabouts and individual needs of all residents in the home.
  • Provide appropriate role-modeling for residents through positive adult conversation and behaviors.
  • Practice positive counseling and crisis intervention techniques with all residents.
  • Supervise and assist residents in fulfilling their daily routines and personal responsibilities.
  • Plan, lead, participate and supervise individual and group activities during shift.
  • Ensure consistency in maintaining program rules, routines and corrective action.
  • Record objective, clear, concise and professional observations on each resident in the daily logs.
  • Complete all required paperwork in a timely manner.
  • Assist with transportation for all residents to appointments, school, activities, etc. as necessary.
  • Assign and supervise activity planning and appointment attendance.
  • Assign and supervise the completion of all incident and damage reports and review reports at the end of each shift.
  • Ensure shift is planned and structured according to the needs of the individual residents.
  • Participate in weekly supervision with the Program Director.
  • Participate in monthly supervision with the Program Director and Clinical Director.
  • Provide consistent supervision to case managers and awake overnight staff assigned.
  • Actively participate in the cleaning and upkeep of the Home, equipment and furnishings according to health, fire and licensing regulations.
  • Demonstrate the importance of the Safety Program by role-modeling compliance with all health and safety codes as stated in the Safety Program Manual and actively participating in the Joint Loss Management Committee.
  • Immediately act to correct any unsafe or unhealthy working conditions.
  • Ensure case manager and AON compliance of the Safety Program elements and use of protective equipment.
  • Provide on-shift training to case managers/AON.
  • Promptly investigate and report all accidents/injuries and incidents to management.
  • Issue warnings, per disciplinary procedures, for violations of any and all agency policies, procedures and regulations with the assistance of both Program Director and Executive Director.
  • Provide on-call support as scheduled.

Complete other duties as assigned by the Program Director or Executive Director


Must be 21 years old and hold valid drivers license

How to Apply:

Email Melissa LaRocque at;

Salary Range:


Job Location:


Date Added: May 28, 2019

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