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WIC Clinic Nutritionist

Southern NH Services

On May 21, 1965, the Hillsborough County Community Action Program was chartered in the State of New Hampshire to serve the City of Nashua and the twenty-nine towns in Hillsborough County, in accordance with the Economic Opportunity Act of 1964. In 1969 the organization became the Community Action Agency for the City of Manchester as well, which meant that its service area included all of Hillsborough County. The agency’s name was officially changed to Southern New Hampshire Services, Inc. (SNHS) in 1974.  On July 1, 2011, Rockingham Community Action was merged with SNHS, expanding the service area to include both Hillsborough and Rockingham Counties.

SNHS’ Board of Directors is comprised of 18 members, with representatives from both Hillsborough County and Rockingham County.  The Public, Private and Low-income Sectors are each represented by one third of the total board membership. Members of the Board of Directors are unpaid, volunteer community leaders and representatives who formulate the agency’s policy and direction. 

As a Community Action Agency, it is SNHS’ purpose to provide social service programs and advocacy activities for the economically disadvantaged, elderly, youth and other specialized populations in the organization’s service area.  To that end, SNHS operates more than 50 programs, contracting with the Federal, State and local governments as well as other social service agencies and private entities. The programs offered include Child Care, Early Head Start, Head Start, the New Hampshire Employment Program, several initiatives under the Workforce Innovation and Opportunity Act, Adult Basic Education services, Women Infants and Children Nutrition Program (WIC), Commodity Supplemental Food Program (CSFP), Energy and Utility Assistance, Weatherization, Financial Capability, Elderly Housing, Supportive Housing for the Homeless, Homelessness Prevention/Intervention programs, and the Retired Senior Volunteer Program (RSVP).  Between 35,000 and 40,000 individuals are assisted through these programs and services each year.

SNHS administers between $35 and $40 million in financial resources on an annual basis.  Of that amount, 80% or more of funding comes from federal grants.  Private resources, including utility companies, foundations and other local sources account for approximately 18% on average, and state funds make up the remainder, generally 2% or less.

The incumbent of this position performs a wide variety of duties and responsibilities in a manner that places emphasis on quality of care and customer service. The Clinic Nutritionist completes the certification of WIC applicants by completing health assessments, providing nutrition counseling and educational services to WIC participants, providing referrals when appropriate, as well as other nutrition education related tasks. The incumbent must work as part of a team in collaboration with all WIC staff in support of participant services, with the goal of fostering an environment which promotes comfort and trust.

  • BS degree with major emphasis in foods and nutrition and work experience in nutrition related field.
  • Must be knowledgeable about current topics in the nutrition field and be willing to seek and attend professional workshops, sessions, etc.
  • Ability to relate to and communicate effectively with individuals who have limited financial resources, in order to build a trusting relationship focused around respect.
  • The ability to work with flexibly to changing situations, cooperatively and productively as part of a multidisciplinary team.
  • Must be able to lift up to 35 lbs.
  • Reliable transportation is a necessity.
  • Spanish speaking preferred, but not required.
  • Experience in clinic and counseling areas is desirable.
  • Communicates effectively with the Nutrition Coordinator and works continuously to develop counseling skills.
  • Completes nutrition assessments, determines participant eligibility, and assigns priority based on the medical information obtained at the health screening.
  • Provides nutrition counseling to pregnant, postpartum and breastfeeding women, Infants and children participating in the WIC program in accordance with federal and state guidelines and policies and procedures.
  • Completes and maintains required nutrition education documentation in the participant record for each client visit.
  • Provides second nutrition education contacts to high risk WIC participants as well as following up for further counseling according to federal and state policies and procedures.
  • Follows proper procedures for obtaining anthropometrical and hematological data.
  • Provides appropriate nutrition counseling, referrals to other social service programs, and proper follow up for the participant.
  • Assigns WIC food package as required and answers any food package related questions.
  • May assist with developing and implementing nutrition education displays and demonstrations to be available at all permanent and mobile clinic sites.
  • Assist with implementation of special projects such as breastfeeding promotion, immunization screening, and lead screening goals and objectives.
  • Assist with issuing WIC vouchers and providing education on the appropriate use of vouchers.
  • Assist with scheduling appointments and filling out the flow sheet for next appointment.
  • Assist with general clerical duties including filing, preparing charts for clinics, reminder phone calls, and following up with clients who fail to show for their scheduled appointments.
  • Responds to unscheduled walk-in clients and telephone requests for information about the WIC and/or any of the nutrition program services.
  • Develops and maintains knowledge and working understanding of the Starlinc system and equipment as required by the state.
  • Required to attend staff meetings and other educational training and conferences for professional development.
  • Maintain knowledge of federal, state and agency policies and procedures and current nutrition developments.
  • Required to be a productive team member assisting other staff and participants as requested.
  • Expected to lift boxes weighing up to 35 lbs. containing medical or office supplies going to clinics or CSFP packages at distributions.
  • Must comply with flexible working hours.
  • Performs all other duties as assigned.
  • Will maintain professional boundaries with all current, past and prospective clients, and maintain the confidentiality of clients and staff, in accordance with SNHS policy and procedure
  • Abide by all SNHS Safety policies and procedures
  • Present professional and positive image as a representative of SNHS
  • Responsible for having adequate knowledge of all SNHS programs and will gather sufficient intake information to make referrals to other SNHS or programs which are beneficial to the client and his/her family.

 SNHS is an Equal Opportunity Employer

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Date Added: July 25, 2018

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