Quality Improvement Specialist
About the Organization
Nonprofit and mission-driven, Easterseals New Hampshire is the 12th largest employer in the state and one of its largest social services providers. For over 84 years, we have been helping people of all ages and abilities through our 11 programs across the Granite State. We are known for our clinical expertise and person-centered care. Our work empowers individuals to improve their health and well-being, achieve greater independence, recover from substance use, develop life skills, access education, secure housing, find family, and connect with their communities.
About the Job
We are currently seeking a Quality Improvement Specialist for our Community Based Services program!
Responsibilities:
1. Assist with supporting and training staff in the effort to compile data through attendance at staff meetings, conducting trainings, etc.
2. Assist with maintaining department databases and spreadsheets.
3. Assist with the design and processing of monthly and annual data reports.
4. Assist with the administration of the Electronic Health Record including administrative reports, configuration, staff training, intake and authorizations.
5. Assist in the development of forms and feedback submitted to the Electronic Health Record.
6. Assist with management training to department managers.
7. Conduct program audits to review compliance and quality
8. Assist with compliance of state and federal laws, Agency and department policies and contractual obligations.
9. Attend management and other meetings and committees as requested.
10. Provide Administrative Assistant coverage to other offices as needed.
Qualifications:
• Bachelor’s degree in Social Work, Psychology, Human Services or a related field, OR
• Associate’s degree in Social Work, Psychology, Human Services or a related field AND four (4) years of experience
• Two (2) years of experience in program administration in a social service agency
• One (1) year database experience required and electronic health record management
• Valid driver’s license and reliable transportation
Hours: Monday - Friday, 8:30 am - 4:30 pm, must also be flexible to accommodate program need.
Compensation: $58,656 annually
What’s in it for you?
- We offer a comprehensive benefits package for full-time, eligible employees, including:
- Medical, Dental, Vision, Life & Disability
- PTO begins accruing on your first day!
- 10 Paid Holidays – includes a floating holiday of your choice
- 403(b) employer match up to a maximum of 3%
- Tuition reimbursement after one year of employment
- Student loan repayment for qualifying degrees after one year of employment
- Wellness programs: nutritional counseling services, reimbursement programs for weight loss & tobacco cessation
- We are proud to be a recovery-friendly workplace and a NH Veteran-Friendly Business.
Please visit our site to apply! Careers at Easterseals NH & VT
Have questions about the role? Schedule time to chat with our Talent Acquisition Specialist, John: www.calendly.com/eastersealsnh-john/15min
Difficulty submitting your application or scheduling time to chat? Contact John at 603.851.2694 or joneil@eastersealsnh.org
EOE