Office Manager

ABOUT US

Campus Compact for New Hampshire(CCNH) is a nonprofit higher education consortium that works to improve learning and strengthen communities by integrating service and civic responsibility throughout college life.

NH College & University Council (NHCUC) The New Hampshire College & University Council (NHCUC) is a nonprofit consortium of colleges and universities that collaborate to expand educational opportunities across the state.

CCNH and NHCUC collaborate with other community and business partners to administer high-impact initiatives such as GEAR UP, New Hampshire Scholars, and AmeriCorps VISTA. These and other initiatives help students succeed in school while providing millions of dollars in services in areas like education, environmental sustainability, health care, poverty, food insecurity, and more.

GENERAL SUMMARY

The Office Manager is a key position within the Campus Connect for New Hampshire (CCNH) and New Hampshire College & University Council (NHCUC) and is responsible for coordinating all general office services to ensure the highest levels of efficiency and professional operation of the office. We are seeking someone who has a level of discretion, expertly uses independent judgment, and is a flexible team player. But it's more than that. Your work will help us make a lasting impact on students and communities across New Hampshire.

ESSENTIAL JOB FUNCTIONS*

• Provide support to the NHCUC and CCNH leadership team, including scheduling
• Greet and welcome visitors to the office
• Open, date stamp, and distribute mail to appropriate personnel on a daily basis
• Determine importance of mail received and notifies appropriate personnel of mail and materials requiring priority attention
• Opens, date stamp, and scan all invoices to send to billing on a daily basis
• Opens, date stamp, and prepare cash receipts for incoming checks on a daily basis
• Handle all purchasing requests once approved by supervisors
• Manage credit card receipts
• Regularly answer general telephone inquiries and respond to callers' requests in a timely and efficient manner
• Maintain organizational calendars as well as individual calendar of leadership team
• Coordinate regular staff meetings, including development and maintenance of weekly agendas, task sheets, notes, Zoom setup, and notification of meetings
• Maintain various computer-based committee and mailing lists
• Maintain inventory of office supplies and purchases supplies and materials to ensure sufficient supply levels
• Responsible for maintaining files and documents in an efficient and organized manner
• Manage all travel for leadership team and grant required conferences
• Support all virtual events by setting up and hosting the Zoom platform, organizing agendas, coordinating speakers, and other associated event tasks
• Support all in-person events, including coordinating room reservations, AV, refreshments, agendas, speakers, and other associated event tasks
• Responsible for reserving meeting rooms as needed including ordering of refreshments and AV as requested by staff using approved request form
• Assists and coordinates preparations associated with Board of Directors including scheduling meetings, setting up Zoom, and recording minutes as requested
• Compiles information and formats reports, graphs, tables, records, and other sources of information, as requested by leadership team
• Coordinate travel arrangements as needed for Executive Director and President
• Collect and file documents from the offices of the NHCUC President and CCNH Executive Director on a weekly basis
• May oversee or coordinate the support staff work of others
• Other duties as assigned

PREPARATION, KNOWLEDGE, SKILLS & ABILITIES

• This position is in-person, Monday - Friday, and located in Concord, NH
• High School Diploma or GED required; two years college or equivalent work experience preferred
• Three years of related experience required. Additional education may be substituted for years of work experience
• Proficient with Microsoft Office products. Proficient with Zoom platform.
• Ability to handle sensitive information with high level of confidentiality and discretion
• Exchanges information using both tact and persuasion. Demonstrates good oral and written communication skills.
• Ability to understand and communicate the formal and informal organizational goals, standards, policies and procedures including familiarity with the sensitivity to the inter-relationship of individuals and functions within the two organizations
• On a regular and continuous basis, exercises administrative judgement and assumes responsibility for decisions, consequences, and results having an impact on people, costs, and/or quality of service within the organizations. In addition, exercises discretion and independent judgment with respect to matters of significance.

WORKING CONDITIONS/PHYSICAL DEMANDS

• Normal office environment.
• Ability to lift and move up to 50 lbs.