Intake Clinician
About the Organization
David Krempels Brain Injury Center (KBIC) is a 501(c)(3) nonprofit providing community-based programming for survivors of acquired brain injury (ABI). KBIC offers a supportive, inclusive, and vibrant community for survivors of ABI to reinvent their lives post-brain injury. Our evidence-based, innovative programming is geared toward the unique and varied needs of brain injury survivors. Services are offered online and in Portsmouth, NH, and are designed to improve the quality of life of those living with the chronic effects of brain injury.
At KBIC, we focus on our member participants' strengths, responding to their changing needs and providing encouragement and support as they reinvent their lives post-injury. We support our members' right to self-determination in developing their own goals and making their own choices and create an environment that is rich with opportunities for social connection and support. The KBIC community is characterized by a deep and abiding respect for each individual, with the goal of helping each person achieve their maximum potential and satisfaction with life.
KBIC services are not funded through a traditional insurance model. Thus, success is not measured by productivity, but by evidence-based interventions, program outcomes, and solicited feedback from our participants—who we call members. Member self-determination, the ability to address members’ real-life needs over time and in a non-medical milieu, and a welcoming and supportive community are hallmarks of our program.
KBIC Employee Experience
KBIC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics.
Perks of working at KBIC include:
- Mission-driven environment, prioritizing excellence in service to our members and families.
- Healthcare and dental insurance group plans and retirement plan benefits.
- Generous earned time off plan.
- Fun, supportive, and creative work environment that prioritizes work/life balance.
- Being part of a team that has a passion for helping others.
Community Campus, Portsmouth, NH and Online
About the Job
Position Title: Intake Clinician
Reports to: Program Director
Position status: Part-time (30 hours), Hourly, Non-exempt, Hybrid
Position Type: Flexible Parent Hours/60% Onsite
*Sign-on bonus $2,500 for licensed social worker*
Position Overview:
As the first point of inquiry for brain injury survivors, family members, and referring agencies, the Intake Clinician is responsible for evaluating prospective members’ eligibility for, and ability and accessibility to participate in, the KBIC online and/or center-based programs. Additionally, the Intake Clinician facilitates the assimilation of new members into the KBIC program and connects new members with programmatic and external resources needed. The Intake Clinician’s clinical expertise and knowledge of community resources is key to the interdisciplinary program team’s support of KBIC’s members and family members.
Duties & Responsibilities:
- Facilitates the new membership process, including responding to initial inquiries; conducting intakes and assessments; collaborating with case managers and other referral/partner sources; supporting the member prospect and care provider program visits; and assessing financial need for scholarship support and/or other community services.
- Ensures timely and thorough documentation and communication with brain injury survivors, their support system, and program team colleagues throughout the new membership process.
- Coordinates meaningful “first step to connect”- supporting members and family caregivers in accessing community resources.
- Collaborates with Program Director to continuously assess and improve member intake, integration, and support processes and tools.
- Produces reports relevant to role on a monthly and as-needed basis to Program Director.
- Contributes to ongoing program evaluation and research efforts.
- Collaborates with Program Coordinators in the development and implementation of social work/human service internship projects and experiences that enrich member services.
Education & Related Work Experience:
- Master’s level clinical degree in social work or mental health field with licensure preferred, bachelor’s degree in social work considered. Allied health clinicians (i.e., occupational therapy, physical therapy, recreation therapy, speech/language pathology) with active licensure/certification and additional years of experience in mental health considered.
- A minimum of three years client-facing services required.
- Experience in community-based practice and resource referral strongly preferred.
- Experience providing client services in an online environment.
- Preference for applicants with the following professional experience:
- Working with people living with acquired brain injury.
- Supporting people with diverse mental health needs
- Part of a multi-disciplinary team in a clinical setting
- Student fieldwork supervision
Skills and Competencies Required:
- Stellar interpersonal skills.
- Proven oral and written communication skills.
- Top-notch organizational and time management skills.
- Strong self-management skills.
- Readiness to support individuals experiencing trauma or crisis.
- Ability to triage and prioritize projects and tasks while working in a dynamic environment.
- Positive outlook, compassionate, and collaborative in style.
- Microsoft Office 365 proficiency; client database experience.
Work Environment / Physical Requirements:
- Routine office environment.
- Some nights / weekend work required.
- Must have own transportation, a valid driver’s license, and adequate automobile insurance.
Interested candidates, please email your cover letter and resume to: opportunities@kbicenter.org and include “Intake Clinician” in the subject line. Candidates will be considered on a rolling basis.