Human Resource Manager

This position plays a key role in managing the human resource functions of The Family Place. The Human Resources Manager works closely with the organizational leadership to ensure policies and procedures are compliant and serve the demands of the organization’s diverse, multidisciplinary workforce. The HR Manager will provide administrative oversight to the hiring and performance management processes and will assist with conflict mediation, professional development and communication of organizational values and expectations. The HR Manager will also facilitate the employee benefits program and work closely with the Bookkeeper and Finance team to manage compensation and payroll.

Equity Statement

The Family Place strives to be a supportive environment and to continue to learn about and practice skills related to diversity, equity, and inclusion. We are committed to providing a safe space for our staff, board, clients, families, and community members and encourage a culture which holds us accountable without judgement. We are actively mindful of our practices and materials to ensure they are inclusive and welcome feedback to continue this important work. It is our goal that all families have access to individualized resources and communication needed to provide services in the best ways possible.

(Staff written and approved June 2021)

Responsibilities

Human Resources (50%)

• Manage recruitment process including posting job announcements, screening applicants, scheduling interviews, and communicating with applicants in a timely manner
• Coordinate new hire orientation process including completing required paperwork, scheduling internal orientation meetings, and monitoring completion of orientation tasks
• Work with hiring managers to develop onboarding process for each new hire
• Maintain and update Employee Handbook and Manual and related policies
• Collaborate with managers and program directors to generate job descriptions
• Manage Injury reporting/workers comp system including Dept. of Labor reporting
• Coordinate documentation for leave requests
• Coordinate Performance Management process and ensure all documentation is completed 
• Create and maintain tracking system for personnel files 
• Manage employee transitions including resignations, terminations, promotions, job changes
• Facilitate staff recognition events
• Lead the Safety Committee

Payroll and benefits administration (25%)

• Facilitate employee benefit programs and open enrollment process
• Responsible for documentation for payroll changes, including deductions related to benefits enrollment, new hires, and terminations
• Complete bi-weekly payroll process with accuracy and attention to detail
• Assist with the migration to a comprehensive HR, payroll and benefits management system
• Provide technical assistance to staff to access payroll and benefits information

Staff and Team Responsibilities (15%)

• Attend regular staff meetings, administrative team meetings, and other meetings as requested
• Participate in 1:1 and group supervision as required
• Participate in fundraising and public awareness activities as workload permits
• Follow confidentiality guidelines concerning all families and providers
• Comply with TFP Personnel Policies

Professional Development (10%)

• Seek and attend professional development opportunities determined by Individual Professional Development Plan.
• Participate in consultation and mentorship as possible.

Teamwork

The Family Place takes teamwork and being a good team member very seriously. Staff work in teams; therefore being a team player is critical to our success. TFP employees are expected to adhere to the values of being a good team member, defined as:

• Having a positive attitude
• Sharing common goals and vision
• Being a good listener
• Having a mutual understanding of rules and structure
• Collaborating and working together for greater good
• Being flexible and willing to change and willing to reflect about the work 
• Being respectful
• Being part of an environment that creates safety where opinions may be expressed
• Taking responsibility as a team member by being present
• Recognizing different styles of working, learning, and communicating

(Criteria generated and agreed upon by staff, June 2008)

Education and Experience

• Bachelors Degree in Human Resources or Business Administration (preferred)
• Associate’s Degree with 5+ years direct HR experience considered
• SHRM certification or willingness to pursue within 24 months
• 2+ years HR Administration experience including Benefits, Compensation, Recruiting, and Payroll

Skills and Knowledge

• Proficiency in Microsoft programs, ADP payroll system (strongly preferred), and benefits administration platforms (i.e. EASE)
• Knowledge of current labor laws and employment practices
• Attention to detail and dedication to quality assurance
• Ability to maintain strict confidentiality and communicate with tact, diplomacy, and discretion
• Ability to meet multiple simultaneous deadlines and work independently
• Proven skill at handling stressful issues and interfacing with all levels of the business in a courteous and professional manner