Executive Director/Operations Manager

Rent Responsibly is an education and community-building platform for short-term rental operators as well as an association management service provider to short-term rental associations around the country.

The Executive Director or Operations Manager (title dependent upon experience) will support our client, the New Hampshire Vacation Rental and Tourism Association, to lead its operations, advocacy initiatives, revenue growth, and member engagement. This part-time role is ideal for a self-managed go-getter who can balance ambition and creativity with hands-on execution. You will oversee the association’s growth, board facilitation, stakeholder relations, communications, and advocacy efforts.

About the New Hampshire Vacation Rental and Tourism Association

New Hampshire Vacation Rental and Tourism Association (NHVRTA) is a new statewide association dedicated to advocating for fair short-term rental policies, supporting responsible hosting, and educating stakeholders about the benefits of the short-term rental industry. NHVRTA collaborates with policymakers, local businesses, and STR operators to be the leading voice for fair regulation and responsible tourism across New Hampshire.

This role starts part-time with the potential to expand based on the organization’s growth.

The Executive Director or Operations Manager will report to Rent Responsibly’s Director of Alliance Operations and the board of NHVRTA. This position is work-from-home and will average 45 hours per month. Applicants must be based in New Hampshire or within a 1-hour radius of the state capitol. The position will start in November 2025. 

Candidates without executive director experience will start as Operational Manager and, with success in the role, be provided training and professional development to become an Executive Director.

Primary Responsibilities:

• Revenue Growth: Includes membership sales, sponsor sales, donor recruitment, and development and management of additional revenue opportunities.
• Leadership meeting management: Includes agenda preparation, meeting facilitation, action item tracking and follow-up, execution of directives from the meetings, meeting reminders, and meeting scheduling.
• Inbox management: Includes email inbox, social media direct message inboxes, and the member portal direct message inbox.
• Email Communications: Includes emails to members and subscribers, including but not limited to:
  1. Monthly newsletter
  2. Advocacy alerts and regulatory updates
  3. Event registration promotion
  4. News
  5. Sales promotions
• Local news monitoring and media relations: Includes tracking important news developments, managing inbound and outbound connections with reporters, conducting media interviews, and preparing board members for media opportunities.
• Legislation and Issue Tracking: Includes monitoring of the regulatory dashboard and alerts (provided by Rent Responsibly), monitoring other regulatory sources, and keeping a pulse on local/state conversations.
• Board Guidance (where appropriate): Includes upholding bylaws, strategic input, operational efficiency and effectiveness, and idea generation.
• Miscellaneous Responsibilities:
  1. In-person event management (as feasible and needed or desired)
  2. Program and campaign development, such as surveys or election engagements
  3. Liaise with chapters (if applicable in the future)
  4. Liaise with Rent Responsibly’s alliance support team
  5. Board member recruitment, application management, and onboarding 

Secondary Responsibilities:

Candidates with qualified experience in the following may also be asked to help with:

• Social Media: Includes posting content and engaging with followers, primarily by responding to comments or questions.
• Content and Resource Posting: Includes publishing files and articles on the public-facing website and inside the member portal, as well as posting discussion forums in the member portal.
• Financial clerical needs (with the Treasurer)**
  1. Annual reports
  2. Tax document support
  3. Orders and payments
  4. Reimbursements
  5. Basic budgeting and transaction tracking
  6. Sponsor payment collection

Rent Responsibly will provide training and support for all systems and technology deployed with NHVRTA.

** While this role may support the NHVRTA board and treasurer with clerical tasks, the NHVRTA board is responsible for all compliance with financial, tax, and other applicable laws and 501(c)(6) requirements. 

Required Experience and Qualifications:

• You are based in New Hampshire or within a 1-hour radius of the state capitol
• You have a minimum 2 years of experience as an executive director or other related work with a nonprofit or volunteer-based organization, such as operations management or project management
• Your communication style is polished, kind, clear, and responsive.
• You meet deadlines and execute with excellence (not perfection). You’ve got strong organizational abilities and attention to detail.
• You are reliably self-managed. If you are accountable for something, you will get it done without being reminded, and nothing will fall through the cracks.
• You are familiar with Slack, Google Workspace, HubSpot, and Hivebrite community management software, or you’ve used similar tools and are comfortable with learning to use to these platforms.
• You are adept at managing your time. You love task batching, creating and using templates, and optimizing your workday, but you can also juggle projects and flexibly shuffle priorities. 

Bonus Skills/Experience:

• A well-connected network of policymakers in New Hampshire, or the ability and enthusiasm to build new policymaker relationships
• Experience in the short-term rental industry and/or short-term rental regulations
• Experience with non-code website management and content updates
• Experience with social media management with proven results
• Comfort working with small, fast-moving teams. You’re not shy about stepping into an evolving role and are excited about building the role as we go.
• You sometimes enjoy playing a coach-like role and spotting opportunities to offer advice or guidance to clients. Similarly, you’re tech-savvy but comfortable working and supporting those who are not.
• You don’t shy away from making processes more efficient or creating new processes from scratch when needed.
• You don’t mind recurring tasks and projects and relish the opportunity to improve them with each iteration.
• You’re OK with and even excited to step outside your comfort zone.

Benefits:

• Hourly rate commensurate with skills and experience (Estimated range: $30 – $40/hour)
• Professional development, including courses, classes, books, etc.

What It’s Like to Work for Rent Responsibly

Rent Responsibly is a 100% remote team. We collaborate daily through Slack and Google Workspace. We don’t measure our days from 9 a.m. to 5 p.m. but through productivity and execution. Our teammates must be self-directed and have (or be able to create) the ideal remote work environment for themselves.

We are a small but nimble and enthusiastic team, so those who are willing to jump in with both feet on team projects, wear multiple hats, and then switch those hats on the fly will be happiest here. We invest in our teammates’ growth, too, including professional development resources and opportunities to take on higher roles as the company grows.

Rent Responsibly is an Equal Opportunity Employer

We believe in tables where everyone has a seat and a voice. That starts with us.

Rent Responsibly is proud to be an equal-opportunity workplace, and we encourage people of all backgrounds to apply. Your race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression do not matter to us; only your merit, passion, and kindness do.