
Donor Services & Communication Coordinator
About the Organization
As the leading nonprofit dedicated to protecting and improving the water quality of Lake Winnipesaukee, the LWA works to address the threats and contaminants that stress the lake’s natural ecosystem and degrade its water quality. Our strategies focus on conducting watershed and water quality analyses that identify sources of pollutants to the lake, informing and engaging the public and stakeholders on these threats and pollutants, and developing action plans that include specific remediation steps, expected efficacy, estimated costs and timelines. Since 1976, we have served the 14 area communities around the lake by providing natural resource education, coordination of water quality monitoring programs, technical assistance and expertise, and partnering with federal, state, and local agencies and organizations in our mission to keep Lake Winnipesaukee clean and healthy.
About the Job
The Lake Winnipesaukee Alliance (LWA) is seeking a Donor Services & Communication Coordinator to join our growing Winni team. As the leading nonprofit dedicated to protecting and improving the water quality of Lake Winnipesaukee, New Hampshire, the LWA leads the effort to counteract the threats that stress the lake’s natural ecosystem, degrade its water quality and lower the economic value of the region.
The Donor Services & Communication Coordinator will be responsible for overseeing and managing LWA’s donor services database and communication program, as well as providing other administrative support to the staff and Board of Directors. This position is integral to the support of LWA’s programs and activities. The position is based in Meredith, NH.
Responsibilities:
Donor Services:
- Ensure that data about our donors is accurate and up-to-date, using NEON CRM.
- Process donations; manage donor recruitment and renewal appeals.
- Monitor and report on key metrics related to donor growth and generate reports to inform donor
engagement strategy. - Develop and maintain all office/electronic files and systems associated with donor services.
- Actively participate in crafting donor development strategy, and conducting outreach for new donors.
- Serve as central point of contact for donors; respond to general inquiries
- Assist the Development Director in developing and implementing donor recruitment campaigns.
Communications Coordinator
- Work with the LWA Board, President, and Director of Outreach and Development to develop an outreach strategy and marketing plan for LWA that is focused on brand awareness, education, and donor development.
- Manage LWA’s social media presence and communication strategies and campaigns.
- Assist with development of outreach and educational activities such as workshops, seminars, and community events
Desired Experience/Qualifications:
- Minimum of 3 years’ experience in donor services or fundraising with preference in nonprofit experience.
- Excellent customer service skills and attitude.
- Experience and comfort with fundraising CRM is a plus (NEON CRM)
- Proficiency in Office Suite (Word, Excel)
- Strong communication and interpersonal skills, ideally including experience communicating with diverse audiences about environmental water quality protection or related issues.
- Ability to work independently and as part of a team.
Interested applicants should submit a cover letter and resume describing their qualifications and interest in the position to: Patricia Tarpey, President, at ptarpey@winnipesaukee.org. This position will remain open until filled.