Advocate Supervisor

Join CASA of NH, a dynamic, high-energy, mission-based organization that is oriented toward high impact quality advocacy. CASA of NH provides volunteer advocacy for children in New Hampshire who experienced abuse or neglect. You will be joining caring professionals led by a senior leadership team who values a supportive, diverse, talented, and friendly work environment, while setting high expectations. Be your best and work with the best at CASA of NH.

The ideal candidate will possess the following:

Professionalism: Follows through on commitments; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for their own actions.

Teamwork: Gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.

Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings.

Initiative: undertakes self-development activities; looks for and takes advantage of opportunities; asks for and offers help when needed.

Reports To:

Program Director

Major Duties & Responsibilities

• Supervises Volunteer Advocates who volunteer in NH Family Courts in accordance with Court protocols and CASA of NH standards.
• Coaches Volunteer Advocates throughout the life of a child protection case, ensuring Volunteers have the knowledge and confidence necessary to speak up on behalf of children who have experienced abuse and/or neglect.
• Ensures all court case data and files are accurate and up to date.
• Collaborates with community partners such as court personnel, Division of Children, Youth & Families, and others.
• Provides regular input about training needs to the leadership team.
• Conducts monthly volunteer support groups and ensures training opportunities for advocates.
• Leverages strong interpersonal skills to empower and retain Volunteer Advocates.

Basic Qualifications

• Experience supervising staff and/or volunteers and empowering them in their roles
• Experience in conducting training with focused enthusiasm and energy
• Excellent oral, written and interpersonal skills
• Comfortable learning proprietary software for case tracking
• Knowledge of juvenile court/child protection system a plus
• Experience working with and respecting all people regardless of socioeconomic background, culture, religion, sexual orientation, disability or gender and experience working with culturally diverse populations
• Demonstrate awareness, sound judgement and sensitivity to the interests and concerns of diverse multi-stakeholder groups
• Associate’s Degree in addition to 5+ years’ experience
• Commitment to CASA of New Hampshire’s mission, goals and values
• Enjoys working in a busy, collaborative, and supportive environment

Other Information

This is a full-time, salaried position with competitive benefits, generous vacation and sick time, and paid health insurance.

Court Appointed Special Advocates (CASA) of New Hampshire provides a voice for children and youth who have experienced abuse and neglect by empowering a statewide network of trained volunteers to advocate on their behalf so they can thrive in safe, permanent homes. CASA of NH is an Equal Opportunity Employer. We seek to offer a safe, and supportive work environment where all employees and volunteers feel valued and respected.