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Executive Director

Concord Coalition to End Homelessness

The Concord Coalition to End Homelessness (CCEH) is a non-profit organization, formed in 2008, that works to eliminate the causes of homelessness in the greater Concord, NH community.  CCEH operates the following : (1) a Permanent Supportive Housing  program consisting of (i) “Housing First Concord,” which provides permanent supportive housing to chronically homeless individuals; and (ii) West St and Green St which are two small multifamily homes occupied  by people formerly experiencing homelessness (2) the Concord Homeless Resource Center; (3) The Emergency Winter Shelter which operates December through March;  and (4) outreach services to fully identify the population of people experiencing homelessness in Concord.  CCEH has an aggressive plan to end homelessness in Concord by working through multiple paths for housing solutions which are outlined in a comprehensive document included on our website ,  CCEH is also the lead entity implementing Concord’s Plan to End Homelessness, working to bring together the community stakeholders and resources for solutions to end homelessness to Concord.  

After eight years of leading CCEH, our current Executive Director is retiring and our Board is seeking the next leader to continue on our mission to end chronic homelessness in Concord.

Job Summary

  • The Executive Director provides the vision and overall leadership for the implementation of the mission of the Concord Coalition to End Homeless (CCEH).   The Executive Director creates and executes a transformational, evidence-based, community-wide strategy to end chronic homelessness in Concord.


Essential Functions

  • Engages with the Board of Directors in setting priorities, including a periodic review and update of CCEH’s strategic plan.
  • In collaboration with the Senior Staff, translates the vision of the strategic plan into actionable steps.
  • Acts as chief communicator for CCEH.
  • Builds institutional and personal relationships with stakeholders, allies, and donors.
  • Educates self, board, staff, and the community on best practices for ending homelessness.
  • Supervises the senior staff, currently consisting of the Chief Operating Officer (COO), Director of Housing Initiatives (DHI) and Director of Development (DOD).
  • With the assistance of the DHI, actively collaborates with key stakeholders (government officials, donors, businesses, other agencies, developers, real estate professionals) to explore, evaluate and execute on tangible projects to house individuals experiencing homelessness.
  • Advocates publicly on issues aligned with CCEH’s mission.
  • Identifies and pursues grant applications with the COO and DOD.
  • Leads stewardship of private donations and coordinates donor acknowledgement with the DOD.
  • Reviews and approves top-level policies created by the COO.
  • Creates budget in collaboration with the COO.


Minimum Qualifications

  • A Bachelor’s Degree or equivalent.
  • Experience with social services and /or housing development, fundraising is a plus.
  • 3+ years of experience leading an organization or program and managing people.


Core Competencies

  • Composure:  Is cool under pressure; does not become defensive or irritated when times are challenging; is considered mature; can be counted on to hold things together during challenging times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
  • Conflict Management:  Deals with problems quickly and directly; steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; settles disputes collaboratively and equitably; finds common ground and gets cooperation
  • Diversity, Equity, and Inclusion:  Regards diversity as a core value; holds a commitment to anti-racist practices that foster a multicultural environment; strives to build and sustain an inclusiveand equitable workplace; is open to continual self-reflection, learning, and growth in this area and encourages this attitude in others.
  • Integrity and Trust: Is widely trusted; practices direct, honest, and transparent communications; maintains confidentiality; admits mistakes; responds to situations with consistency and reliability; is authentic.
  • Interpersonal Relationships: Relates well to all kinds of people; builds appropriate rapport; builds constructive and effective relationships; considers the impact of their actions on others; uses diplomacy and tact; helps others save face in difficult situations; is easy to approach and talk to; avoids communication triangles.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to different and new ways of doing things; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
  • Priority Setting:  Spends their time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus; clearly and comfortably delegates both routine and important tasks and decisions.
  • Team Orientation:  Demonstrates interest, skill and success in team environments; promotes group goals ahead of personal ones; is a resource to other members of the team; understands and supports the importance of teamwork and takes responsibility for their part in the success or challenges of the team.
  • Written and Oral Communication: Is able to write clearly and succinctly in a variety of communication settings and styles; expresses themselves clearly in conversation and interactions with others; summarizes or paraphrases their understanding of what others have said to verify understanding and prevent miscommunication.
  • Work / Life Balance: Maintains a conscious balance between work and personal life so that one doesn’t dominate the other; is not one-dimensional; knows how to attend to both; gets what they want from both.
  • Managing Mission and Goals: Demonstrates understanding and support of the mission and vision of the Concord Coalition to End Homelessness; talks and conceptualizes beyond the here and now to a larger sense of purpose; is optimistic; helps others own the CCEH mission and vision.
How to Apply:

Interested candidates should sent a cover and resume to Mark Fagan, Chief Operating Officer at

Salary Range:

$100,000 per year

Job Location:


Date Added: May 3, 2022

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