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Administrative Assistant

HAVEN Violence Prevention and Support Services

HAVEN, formerly known as A Safe Place and SASS officially merged in July of 2015 becoming the largest violence prevention and support services agency in NH. We are dedicated to addressing public health through violence prevention and improving the well-being of children and families. Preventing abuse and providing support for those impacted by domestic and sexual violence can lead to healthier and more secure children and adults. Our mission is to prevent sexual assault, domestic violence and stalking and to support and empower women, men, youth and families to heal from abuse and rebuild their lives. Through a 24-hour client service support program and a Safe Kids Strong Teens K-12 Prevention education program, this organization provides services to individuals and families throughout Rockingham and Strafford Counties.



This multifaceted position provides general office, financial, and business administrative support to the organization. This is a full-time, in-person position located in our Portsmouth, NH office.



  • Perform receptionist duties as the first point of contact for visitors and callers. Answer, screen, and transfer phone calls, as appropriate, and greet all visitors in a professional manner.
  • Create, organize, and maintain general files, contact and mailing lists, manuals, and inventories.
  • Collect, open, scan, and disseminate mail. Record and respond to documentation, as necessary.
  • Prepare communications to include emails, invoices, and compile summaries of information and data.
  • Retrieve information upon request from various sources to include records, emails, meeting minutes, and other related documents.
  • Respond to and resolve administrative inquiries.
  • Coordinate and schedule travel, meetings, and appointments for management as requested.
  • Prepare agendas and record and distribute meeting minutes.
  • Maintain and order office supplies, anticipating needs for all locations.
  • Coordinate maintenance of office equipment and communicate with service providers.
  • Maintain an organized and clean office environment.
  • Perform other related duties as assigned.

Preferred Skills

  • Proactive mindset with ability to prioritize work and follow through on projects.
  • Must be flexible, pleasant, and able to interact well and positively with people of diverse backgrounds.
  • Comfortable handling confidential information.
  • Proficient in Microsoft Office Suite or related software, including databases, with aptitude to learn new software and systems. Experience with donor databases is a plus.
  • Competent with electronic communications, document revisions, mail merge functions, form creation, and spreadsheets.
  • Basic understanding of clerical procedures and systems such as recordkeeping and filing.
  • Experience developing internal processes and filing systems.
  • Excellent verbal and written communication skills.
  • Great interpersonal and customer service skills.
  • Strong organizational skills and attention to detail.
  • Self-motivated with the ability to work independently as well as part of a team.


Education, Experience & Skills

  • High school diploma required, and three years of administrative experience preferred
  • Knowledge of Microsoft Office Suite

A valid driver’s license and/or reliable transportation and proof of auto insurance required.  Completion of Criminal and Driver’s Record Check required for hire.

            From Haven’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.   

Status of Position

  • Hours per week: 40
  • Reports to:  Office Manager
  • Hourly rate: $17-19 per hour commensurate with experience with benefits that include health, dental,
  • Short term disability, Employee Assistance Program 403(b) with match and generous paid time off.
How to Apply:

Submit cover letter and resume to Tina Holmes at

Salary Range:

$17.00-$19.00/per hour

Job Location:


Date Added: April 26, 2022

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