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Executive Director

Connections Peer Support Center

For twenty-seven years, Connections Peer Support Center (CPSC) has provided a place where people who have lived experience with mental health issues can connect with their peers as a way, not just to recover, but to experience acceptance, respect, and personal growth. Peer support provides a two-way street where all members have the opportunity to learn together, to build resiliency, and to pursue their life goals.

Run by and for peers utilizing the Intentional Peer Support model, CPSC has consistently demonstrated its capacity for attaining the outcomes identified by the NH Department of Health and Human Services (DHHS), among them:

  • Taking an active role in decisions about my mental health care
  • Preventing emotional difficulties from turning into a psychiatric crisis
  • Staying out of the hospital for psychiatric reasons during prior six months
  • Having hope for recovery from mental illness
  • Improving wellness
  • Better able to cope when things go wrong
  • Becoming a better advocate for oneself
  • Helping with employment needs
  • Help with housing needs
  • Helps with educational or training needs
  • Finding resources for addressing an alcohol or drug problem
  • Developing healthy social relationships in the community
  • Improving one’s quality of life



The executive director is responsible for managing all aspects of Connections Peer Support Center (CPSC). The executive director reports to the board of directors and is accountable for the organization’s consistent achievement of its mission and financial objectives, along with executing the policies and initiatives established by the board.

CPSC is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and CPSC’s achievement as well.

  • Self-identification of having lived experience with mental health challenges, i.e. be a peer
  • Intentional Peer Support skill sets, Wellness Recovery Action Plan (WRAP) skill sets, and Whole Health Action Management (WHAM) skill sets or a willingness to work on being trained in these skill sets within 1 year of hire;
  • Bachelor's Degree
  • Supervision of administrative services director, peer support program coordinator, community outreach coordinator, and the step-up / step-down residential program manager;
  • One year of personal and/or professional experience working in a clearly related field, such as mental health, residential care, substance recovery models, community aid;
  • Proven written and oral communication skills;
  • Ability to handle conflict and uncomfortable situations with professionalism;
  • Proficiency in Microsoft Office Suite, with experience in other relevant computer programs desirable;
  • Valid driver’s license with clean driving record;
  • Ability to take initiative, be creative, flexible, and work independently and with a team; and
  • Demonstrated ability to manage multiple tasks simultaneously.
  • This position may require moderate to heavy physical exertion (lifting up to 30 lbs.)

Program Development and Administration

  • Work with the board of directors to assure that the organization has both short and long-range strategies which achieve its mission and toward which it makes consistent and timely progress.
  • Work with the board to ensure compliance with the organization’s by-laws.
  • Develop meaningful programs in coordination with staff and members for existing and new members.
  • Promote active and broad participation by volunteers in all areas of the organization’s work.
  • Maintain member statistics, official records, and documents and ensure timely compliance with federal, state, and local regulations.
  • Maintain a working knowledge of significant developments and trends in the mental health field, particularly Intentional Peer Support (IPS) and Wellness Recovery Action Plan (WRAP) areas.
  • Ensure CPSC’s buildings infrastructure and physical space are managed in a responsible way.
  • Provide supervision and administrative oversight of management staff.
  • Develop staffing back-up plans for the peer support and step-up / step-down programs.

Member Development

  • Attract new members and grow participation within the member base by promoting and advertising the programs within the community through social media, web, word-of-mouth and other means.
  • Develop and maintain relationships with and referral sources and other community partners. 
  • Monitor and measure member satisfaction with CPSC programs.
  • Train members on IPS and encourage practicing this method of recovery and growth.

Contract Management

  • Ensure compliance with all requirements of the State contract and regulations and to all matters that impact on the liability of the organization.
  • Be the lead in developing a proposal during years when the New Hampshire Bureau of Mental Health (BMHS) issues a Request for Proposals. 
  • Provide timely, accurate and complete reports to BMHS and the board of directors on the operations of the service, member participation, and other measures of program utilization.


  • Keep the board fully informed on the condition of the organization and all the important factors influencing it, including communications with BMHS and other peer support agencies.
  • Lead by example to ensure that communications are respectful and professional throughout the organization.
  • Publicize the activities of the organization, its programs and goals.
  • Establish sound working relationships and cooperative arrangements with community groups and organizations.
  • Represent the programs and point of view of the organization to agencies, organizations, BMHS and the general public.

Staff Management

  • Be responsible for the recruitment, employment, and release of all personnel, both paid staff and volunteers.
  • Ensure that job descriptions are developed, that regular performance evaluations are held, and that sound human resource practices are in place.
  • See that an effective management team, with appropriate provision for succession, is in place.
  • Encourage staff and volunteer development and education and assist program staff in relating their specialized work to the total program of the organization.
  • Assure that programming and other interactions are consistent with Intentional Peer Support principles and tasks.
  • Maintain a climate which attracts, keeps, and motivates a diverse staff of top-quality people.

Budget and Finance

  • Be responsible for developing and maintaining sound financial practices.
  • Work with staff, finance committee, and the board in preparing a budget; see that the organization operates within budget guidelines.
  • Ensure that adequate funds are available to permit the organization to carry out its work.
  • Jointly, with the president and secretary of the board of directors, conduct official correspondence of the organization and, jointly with designated officers, execute legal documents.
  • Work with the board fundraising committee to develop an annual fundraising plan, including donor cultivation, solicitations and events.
  • Grant writing and administration.

Perform other duties as assigned.

Pay Range: $50,000 - $55,000

The position includes generous paid time off. The position does not include health benefits.

How to Apply:

Send a cover letter and resume addressed to:

  Carol Hollis, Board President
  Connections Peer Support Center
  544 Islington Street
  Portsmouth NH 03801

Letter and resume can be mailed to Carol at the listed address or emailed to

Applications will be reviewed by the board search committee with qualified candidates invited to interview. Finalists will interview with the full board.

The board seeks to hire an executive director who can begin by November 1st.

Salary Range:

$50,000 - $55,000

Job Location:


Date Added: August 31, 2021

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