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Director, Quality Improvement

Foundation for Healthy Communities

The Foundation for Healthy Communities collaborates with hospitals, community partners, state departments and insurers on statewide initiatives that improve the health and health care for all New Hampshire residents and their families.

The Foundation for Healthy Communities (FHC) is a non-profit organization that works statewide to improve health and healthcare through innovative partnerships with both individuals and organizations.  Founded in 1968 as an education and research organization for the New Hampshire Hospital Association (NHHA), the Foundation was reorganized in 1995 to meet the needs of a changing healthcare system. The Foundation is led by a board of directors with a broad range of expertise which guides its strategic and programmatic efforts.   Today, the Foundation is a partnership between New Hampshire hospitals, health plans, home care agencies, community organization and other healthcare stakeholders focusing on quality of care, access to health services, and prevention as the major priorities of work, aligning with the Foundation’s mission of improving total population health for all communities. 

In its work with partners statewide, the Foundation’s key objectives are to improve total population health by promoting innovative, high value quality practices within organizations and communities; to lead change strategies that educate, create and sustain healthier communities and make the healthy choice the easy choice; and to promote access to affordable health care and resources that support the well-being of all people.


Essential Duties:

Provide quality improvement and regulatory technical assistance, training, and education to rural and critical access hospitals (CAH) in New Hampshire.  Assist CAH with survey readiness by facilitating mock survey reviews, provide evaluation of current practices, and provide recommendations for improvement and compliance.  Provide onsite technical support during surveys.  Maintain excellent relationships with the Medicare Certification Unit at NH Department of Health and Human Services and other compliance partners.  Maintain up-to-date knowledge of CMS regulations, rules, and interpretative guidelines on issues impacting CAH.  Provide education and communication to CAH regarding updates to CMS regulations.  Facilitate the CAH peer review network and recruit reviewing providers as needed.  Assist CAH internal review committees with technical needs and referrals to outside resources.

Skills and Knowledge:

  • Expertise in hospital regulatory compliance goals, metrics, and evaluation.
  • Expertise in quality improvement/quality assurance models.
  • Strong customer service and communication skills.
  • Understanding of CMS, DNV, Joint Commission, and other health care regulating entities.
  • Understanding and appreciation for the culture of rural New Hampshire and the North Country.
  • Ability to work in a diverse team with competing priorities.
  • A commitment to health equity.
Requirements:

Skills and Knowledge:

  • Expertise in hospital regulatory compliance goals, metrics, and evaluation.
  • Expertise in quality improvement/quality assurance models.
  • Strong customer service and communication skills.
  • Understanding of CMS, DNV, Joint Commission, and other health care regulating entities.
  • Understanding and appreciation for the culture of rural New Hampshire and the North Country.
  • Ability to work in a diverse team with competing priorities.
  • A commitment to health equity.

 

Qualifications:

  • Bachelor’s required, Masters preferred Degree in health care related field.
  • 5+ years experience in quality improvement or rural health care.
  • Instate travel required.
  • Ability to quickly flex schedule in order to participate in onsite surveys at CAH.
Responsibilities:

Provide quality improvement and regulatory technical assistance, training, and education to rural and critical access hospitals (CAH) in New Hampshire.  Assist CAH with survey readiness by facilitating mock survey reviews, provide evaluation of current practices, and provide recommendations for improvement and compliance.  Provide onsite technical support during surveys.  Maintain excellent relationships with the Medicare Certification Unit at NH Department of Health and Human Services and other compliance partners.  Maintain up-to-date knowledge of CMS regulations, rules, and interpretative guidelines on issues impacting CAH.  Provide education and communication to CAH regarding updates to CMS regulations.  Facilitate the CAH peer review network and recruit reviewing providers as needed.  Assist CAH internal review committees with technical needs and referrals to outside resources.

How to Apply:

This position is part-time exempt, benefits eligible and is office based in Concord with remote work options.  The position reports to the Vice President for Quality Improvement.

Interested candidates may apply by supplying a cover letter and resume to Sally Reifsnyder at sreifsnyder@nhha.org by August 6, 2021.

Job Location:

Concord

Date Added: July 13, 2021

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