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Program & Operations Assistant

Krempels Center

Be part of a team making a significant impact on the quality of life of brain injury survivors. Krempels Center is a unique program for acquired brain injury survivors working on rebuilding their lives after injury. Located at the beautiful Community Campus in Portsmouth, NH, Krempels Center is comprised of a strong team of professionals and student interns working to help survivors post-injury address their challenges and have meaningful and productive experiences. The Center is a 20+ year organization with a budget of $600,000, and a mission-centric board of directors and talented staff. Krempels Center offers competitive salary and benefits.

Community Campus, Portsmouth, NH

The Program & Operation Assistant’s primary responsibility is to provide administrative support to daily program and operational needs. 

Program Duties & Responsibilities:


  • Provide assistance with materials, space and technical needs for daily programming.
  • Coordinate scheduling and provide support for enrichment program guests.
  • Maintain community collaborations in support of members’ community integration.
  • Attends weekly program meetings and produces meeting notes.
  • Manages cash account(s), including processing and documenting day to day account activity and monthly reconciliation.


  • Responds to/addresses the needs of program phone calls.
  • Assists with communications to interns/volunteers, members, family members, referral sources, and others to ensure the smooth execution of programs and services.
  • Supports social media postings.

Data and Information Management

  • Keeps databases up to date to meet day to day program needs.
  • Produces reports regarding program data and information.
  • Maintains up to date member and intern electronic files.
  • Compiles and manages program photos.

Operations Duties & Responsibilities:

 Equipment and Supplies

  • Supports the maintenance and replacement of computer and telephone systems and other electronic equipment, including troubleshooting basic malfunctions.
  • Assists in training employees on basic use and maintenance of IT/electronic equipment.
  • Purchases supplies and materials for organization, and ensures adequate inventory.
  • Maintains a detailed equipment and furniture inventory and conducts annual video inventory of general supplies.
  • Oversees disposal/redistribution of supplies, equipment, fixtures, furniture in disrepair/no longer in use. 
  • Maintains organizational storage areas and assures cost-efficient use. 


  • Daily management of organizational mail, including collection and distribution, as well as donations documentation.
  • Follows protocol for managing incoming checks and cash, including digital and off-site bank deposits.
  • Conducts off site-assignments as needed, such as banking and other errands. 

Education & Related Work Experience:

  • Bachelor’s Degree or equivalent work experience.
  • Minimum of one year administrative experience, preferably in a non-profit setting.
  • Comprehensive, basic technical and technological acumen.
  • Competent with Microsoft Office products; skills/experience with a variety of technology tools and platforms preferred.

Skills and Competencies Required:

  • Highly organized, with excellent attention to detail.
  • Proficient communication skills—interpersonal, verbal, and written.
  • Warm, professional, collaborative, and flexible in nature.
  • Strong time management, prioritization, and problem solving skills.
  • Proven ability to produce high quality work in a busy work environment.

Work Environment / Physical Requirements:

  • Routine office environment.
  • Able to lift/maneuver up to 20 pounds on occasion, and at varying heights.
  • Occasional night / weekend work required.
  • Must have own transportation, a valid driver’s license, and adequate insurance.
How to Apply:

Every day at Krempels Center brings its rewards.  Please email both cover letter and resume with Program & Operations Assistant in the subject line by April 8, 2019 to: Applications will be reviewed on a rolling basis.

Job Location:


Date Added: March 11, 2019

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