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Support Broker

PathWays of the River Valley

PathWays is an Area Agency designated by the State of NH to be the single point of entry to community based supports for individuals with developmental disabilities and their families in Sullivan and lower Grafton counties in NH. 

Our misson:  PathWays is dedicated to expanding the opportunities that enrich the lives of people with disabilities.  Our passion is working together with children, adults and their families to create their own desired future in their own community.  We provide our services in a spirit of partnership and respect.

Services we provide:

Family Centered Early Supports and Services.  Children aged birth to three, who are at risk of developmental delay, often with significant medical issues receive home-based services with a therapeutic focus with goal of minimizing permanent effects of delay. 

Family Support. The family is at the center of this service and defines both their needs and the type of engagement they have with the agency. Services provided include respite, educational advocacy, information and referral, transition from school to adult services and person-centered planning. 

In-Home Supports. PathWays provides in-home supports to children and adults who continue to live with their families. These services may focus on personal care, skill acquisition and family defined supports. These supports are tailored to each family with the common goal of keeping the family together.

Service Coordination. This service provides a central person to make sure that an individual has all the services and supports they need in all aspects of their life. This includes engaging in the development of individualized service plans and the monitoring of community-based services.

Outreach. Limited support is provided to facilitate the independent living of individuals in the community through support with money management, grocery shopping, or other life skills.

Vocational Supports. The focus of these supports is identifying employment opportunities, getting a job and providing support to maintain it. This includes working with local businesses to develop work opportunities for individuals with disabilities.

Day Services. This is a broad range of services provided to individuals in their local communities. This may include recreational opportunities, volunteer activities, work experiences, relationship building and personal skill development.

Residential Supports. This is a wide range of services, which may include in-home supports to keep families together, adult foster care, individualized supports and small group arrangements. These supports may range in intensity for several hours a day to 24-hour care and may involve specialized medical or behavioral supports.


Are you interested and dedicated to assisting individuals with developmental disabilities meet their goals and become an integral part of their community? If so, this may be the position for you.

You work in partnership with individuals, and those they choose to support them, acting as a liaison in designing, implementing and monitoring customized, responsive supports that promote individual choice and decision-making authority. You will assist individuals with budget administration and serve as a liaison with community members, state agencies and service providers. You will also facilitate the interview and hiring process for support providers (Personal Mentors) and provide supervision for assigned employees including regular check-ins, performance evaluation and time card approval. This is a full time position based in Claremont, NH with regional travel.

Job Functions and Responsibilities:

  • Provides support and assistance to families per designated and applicable state of NH regulations and waivers.
  • Advocates and supports families and individuals in a manner which increases opportunities for participation in the community by responding to the changing needs of the family as a whole and balances the use of informal and formal resources.
  • Facilitates planning meetings for individuals including completing, compiling and processing Individual Service Agreements/Amendments/Action Plans and other related documents as requested or required.
  • Monitors the implementation and quality of services as outlined in the Service Agreement and applicable state regulations.
  • Participates in on-call rotation as scheduled and shares caseload coverage of others as requested during vacations, sick time, emergencies or other times as assigned.
Requirements:
  • Bachelor’s degree in related field is highly preferred; High School diploma or GED required
  • 2-3 year minimum case management experience
  • Minimum of 2 years human services experience a must; experience with developmental disabilities preferred.
  • Minimum of 1 year supervisory experience highly preferred.
  • Excellent verbal, interpersonal, and written communication skills required
  • Must be be flexible and able to effectively manage job fluidity
  • Intermediate proficiency in MSOffice (Word, Excel, PowerPoint) and ability and willingness to learn new programs a must.
  • Ability to multi-task and prioritize a must; ability to meet deadlines needed
  • Budgeting experience highly preferred.
  • Must be willing to travel regionally
How to Apply:

All PathWays’ positions require:

  • Proof of Eligibility to be employed in the U.S.
  • Passing a criminal background check and MVR check
  • Passing a Bureau of Elderly and Adult Services check
  • Valid Driver’s License and Proof of valid auto insurance
  • Must be 18 years of age or older per state regulations
  • Proof of High School Diploma or Equivalent
  • Passing a TB test

Apply at:

Website:        www.pathwaysnh.org

In Person:    654 Main Street, Claremont NH

Mail:               Human Resources, PathWays of the River Valley, 654 Main Street, Claremont, NH 03743

Email:            khenning@pathwaysnh.org

Fax:                603-542-0421

 

Equal Opportunity Employer

Salary Range:

$16.00 to $18.00 per hour

Job Location:

Claremont

Date Added: December 27, 2018

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