Consultants Resource Bank

Matt Mercier

Acapella Technologies
855 Hanover Street #108
Manchester, NH 03104
Phone: (603) 647-1784

The Acapella Technologies Journey

In 1995, Matt Mercier embarked on a technology business adventure that would grow into today’s Acapella Technologies.

By leveraging his background in sales and marketing, Matt identified the evolving technology needs of his client base and moved Acapella from a company that was centered around web design to a company that solves the problems and addresses the challenges of small to medium size business through the implementation and management of technology.

Businesses throughout Central and Northern New England have discovered that the varied background and IT expertise of the Acapella Technologies team makes a significant difference to the success of their enterprises.

Acapella Technologies is privileged to have Matt Mercier at the helm of the company. His administrative backbone, corporate vision, and business growth strategy has served both our company and our clients well.

About business and technology, Matt has said:

“I believe that small to mid-size businesses are the primary growth engine of our economy. The proper use of technology can level the playing field to allow these companies to gain the competitive edge they need to ensure success.”

We believe that adaptability is critical to success in today’s business environment. We continue to be inspired to offer an extensive, ever-evolving range of services.

In Acapella, clients find all the aspects of IT support necessary for their businesses to achieve their goals of expansion and growth.

Our Vision

At Acapella Technologies, we are working hard to become the first choice of companies seeking IT services in the Northeast. For our valued customers we strive to provide:

Reliable IT that keeps your business running at peak efficiency
Cost-efficient IT that allows you to have predictable, budgeted IT
Continued IT services expansion – responding to our customer’s requirements

Our Mission

Acapella Technologies is dedicated to acting as a trusted advisor to our customers; an advisor, who by implementing, monitoring, and maintaining proven technologies in our client’s companies, facilitates a highly efficient and pleasurable work environment. Such an environment will contribute directly to profitability and morale for our customers and their employees.

In addition, we are dedicated to maintaining a workplace for our team that is enjoyable and is fertile ground for professional and personal growth and offers team members and their families a community that will enhance their lives.

Through the achievement of our Mission, we will honor God, our families, our country, our customers, our communities, and one another.

Matt Mercier and the expert team of Acapella Technologies want to be your trusted advisors and partners for every aspect of your business’ IT needs! To learn more about our IT services and support, give us a call at (603) 647-1784 or send us an email at info@acapella.com.

Specialties: Technology, Technology - Assessment & Planning, Technology - Training

References

The Founders Academy
Kimberly Lavallee - Assistant Dean
5 Perimeter Road
Manchester , NH 03103
(603) 952-4705

Our school has worked with Acapella Technologies for approximately three years. As a non-profit public charter school in New Hampshire, we work with an extremely limited budget. Our first meeting with Mr. Mercier focused on problem-solving, replacement of existing technology, and an annual service contract. The school budget was discussed during the meeting.

Mr. Mercier prepared a proposal and the annual service contract was significantly higher than the budget would allow. He immediately asked what we could afford for the first year. The amount was accepted, and we signed an agreement. This was the start of a positive business relationship. Each year he has worked to provide the maximum service possible at a reduced price. He has donated time and materials to the school and increased our IT capacity as we continue to grow.

Acapella Technologies has played a vital role in our success. We interviewed several companies to replace the original IT group. Our access to Wi-Fi had failed due to an improper installation. We interviewed several companies to replace the original IT group. Pricing and flexibility were a major barrier for our school. Acapella Technologies was flexible, affordable, and truly understood our needs. We closed for Christmas break and they moved their technicians into our school. We came back, and the school was completely functional for the first time since opening.

Many companies talk about supporting their clients, community, and the non-profit sector. Acapella Technologies truly believes and practices this as a way of doing business. Mr. Mercier is involved in multiple non-profit boards, works to connect people who bring value to each other and is very successful with his own company. We have recommended him without hesitation to several non-profit charter schools over the last few years. We look forward to continuing our partnership with Acapella Technologies.

 

New Hampshire Society of CPAs®
Robin - Abbott
1750 Elm Street, Suite 403
Manchester , NH 03104
(603) 622-1999

Matt Mercier is the owner and President of Acapella Technologies and they work with us in maintaining, improving and designing our computing infrastructure. They have consulted with us on the selection of our phone system and interface with Comcast on our behalf for both internet connectivity and telephony. They have helped us to improve wireless connectivity in our office and in our adjoining training and meeting facility.

 

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