We help organizations and communities create a values-based, high performing culture. The outcomes are greater stakeholder alignment, commitment, and loyalty. The process includes facilitating, training, follow-up consulting, and coaching in any of the following: strategic planning, values-based customer service, values-led leadership, and diversity education (with a focus on NH’s long-term residents and new arrivals).
Sample programs include:
Facilitating Strategic Planning
Creating a Culture of Ethics and Excellence in Customer Service
Cooke Associates facilitated a 5 year development plan for the Concord Boys & Girls Club (CBGC) and afterward presented the Executive Director with the typed, comprehensive plan which included measurable, actionable goals to implement their plan.
American Friends Service Committee
Maggie Fogarty
-
4 Park St, #209
Concord
, NH
03301
603-224-2407
Cooke Associates faciliated a strategic planning session for the New American Africans, then presented a typed, comprehensive plan of the work which included measurable, actionable steps to implement the plan.
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