Consultants Resource Bank

Gayle O'Connor

HR ROI Consulting, LLC
1 New Hampshire Avenue, Suite 125
Portsmouth, NH 03801
Phone: 603-312-0717

Gayle excels at leading HR change initiatives through program development and project management, solves HR challenges with practical business solutions, and creates and delivers educational programs to a broad audience.  Gayle serves both for-profit and nonprofit organizations in New England and manages our Nonprofit Initiative, including our monthly peer-to-peer sessions. Contact her to learn more.

She has been a human resource practitioner for 25+ years, has an undergraduate degree in Business Management, and a graduate certificate in Personnel & Industrial Relations. She is a Senior Certified HR Professional (SHRM-SCP) and a certified Project Management Professional (PMP). 

HR practice areas include job design and analysis, recruiting and staffing, HR compliance, organizational structure, training & development, performance management, human resource information system selection, design, and architecture, as well as employee engagement and communication. 

Outside of work, Gayle enjoys spending time with family and friends, walking her adorable Fox Terrier, Henley, kayaking, skiing, golfing, and enjoying the outdoors in whatever shape it takes throughout the year in New England.

Specialties: Human Resources, HR - Compensation/Benefits Studies, HR - Hiring/Termination/Evaluation, Organizational Planning/Development, Organizational Planning - Collaboration/Mergers, Organizational Planning - Organizational Assessment, Technology - Assessment & Planning

References

The Upper Room
Brenda Guggisberg - Executive Director
36 Tsienneto Rd
Derry , NH 03038
(603) 437-8477

The Upper Room engaged with us for a 6 month contract. Their highest priority was to identify a new Payroll/Human Resource Information System (HRIS) that would meet the needs of the 26 employee organziation. We worked through a requirements document which highlighted the must haves, I then identified vendors that met their needs, scheduled and participated in system demonstrations, completed a comparison document outlining pluses and minuses of each with pricing options include. The project concluded with a vendor chosen that met their needs and within their budget.

We then moved on to an audit of their HR practices to determine organizational strengths and potential gaps. That exercise highlighted the need to edit thier their employee handbook to ensure compliance and better reflect the culture of the organziation. Some internal process and procedures were also updated appropriately.

Performance management was the next project to tackle. I worked with agency leadership to determine their current practices, pain points and appetite for change. As a result I developed a presentation based on a continuous feedback coaching model and  training and identified some cost effective training materiels to support the initiative as well as a rollout plan to staff.

At the end of our time together I completed a compensation analysis. The results are being used to better understand current pay as it relates to the external market and internal equity. 

Friends of Lafayette House
Lisa Press - Executive Director
1950 Lafayette Road, Box 17
Portsmouth , NH 03801
978-430-2114

My initial engagement with Friends of Lafayette House was to assist in updating their employee handbook. We started with an HR audit to determine areas of strengths and potential gaps which highlighted some policy and practice updates. 

Following the completion of that initial project FOLH leadership have reached out to me on several occasion related to various HR topics, including employee relations, FLSA status, and assistance with job description development.

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