Build your capacity to effectively engage skilled volunteers.

Beth Steinhorn of VQ Volunteer Strategies works with a nonprofit at the HIVE Summit


There has never been a better time to engage volunteers. Boomers are retiring and looking for engagement in meaningful activity. GenXers are at the stage of life where they are settled in their communities and looking to increase involvement. Millennials were raised on volunteering and are seeking to align their giving activities with life goals. More and more companies are encouraging employees to volunteer.

The question is…Do you have the capacity to engage these individuals who are seeking to do more than walk dogs and ladle out meals? If someone walked in your office and said, “I’m a retired graphic designer and I’d like to use my skills to help your organization for free,” would you be able to take full advantage of that offer?

Engagement of highly-skilled volunteers takes time, effort, and strategy. The High-Impact Volunteer Engagement (HIVE) initiative will provide you with the tools and guidance to boost your return on investment in those relationships.

What is the HIVE initiative?

Facilitator-in-Training Program

Are you passionate about the potential of volunteer engagement to help nonprofits fulfill their dreams? Do you have experience facilitating or coaching?

Learn more about how you can be involved in this innovative initiative

The HIVE initiative is an intensive one-year cohort-based program that offers staff and volunteer leaders the opportunity to explore the latest trends and best practices in volunteer engagement and supports organizations to pilot one strategic innovation in volunteer engagement that will measurably build capacity. Over the course of the year, participating organizations will receive an introductory webinar, a full-day training in volunteer engagement, four individualized coaching calls and two group coaching calls, evaluation support, and a full-day project reunion.

15 -20 organizations will be selected to have a team of not-less-than 4 people design, implement, and evaluate a volunteer engagement pilot project that will build capacity and nurture engagement skills of both staff and volunteer leaders. Teams will also gain skills to continue to effectively engage highly-skilled volunteers in future projects.

Organizations will have the opportunity to:

  • Innovate and model change in volunteer engagement for the organization
  • Gain professional development and training in project management, volunteer engagement, and work planning
  • Advance leadership development for volunteer and staff leaders
  • Benefit from professional executive coaching and training on change management for volunteer engagement and capacity building
  • Learn new techniques and strategies for organizational leadership, stewardship, and change

Examples of pilot projects

Organizations from prior HIVE cohorts have successfully engaged skilled volunteers to:

  • Coordinate hospital advocate roles and liaise with staff
  • Fill the new role of Investment Team Lead to help recruit, train, and support the other volunteers on that team
  • Fill new roles as asset managers on the farm (lead volunteer for the chickens; lead volunteer for the garden, etc.)
  • Develop volunteer training materials that promoted clear expectations and led to a sustainable group of engaged volunteers
  • Assess tech needs and train staff to effectively use technology
  • Develop a system to coordinate, schedule and support vigil volunteers in response to community needs

About the Facilitator

Beth Steinhorn

Beth Steinhorn, President of VQ Volunteer Strategies, partners with organizations and their leadership to increase their impact through strategic and innovative engagement. The author of multiple books and articles on strategic volunteer engagement, she is a popular speaker and trainer, known for her interactive and inspiring presentations. As a thought leader, Beth regularly participates in the national dialogue about volunteerism and engagement. Her consultations have included developing engagement strategies for Save the Children USA, Special Olympics Southern California, Best Friends Animal Society, and Repair the World. As a Service Enterprise Trainer, she has also trained and supported dozens of organizations to become certified Service Enterprises.

Prior to becoming a consultant, Beth worked as an executive director and marketing director with education and faith-based organizations and spent years working with museums as an educator, manager, and anthropologist. She draws upon her anthropology experience still, helping organizations through the culture shift process – from viewing volunteer management as a program to embracing engagement as a strategy to fulfill mission. Beth has an undergraduate degree from Harvard University and also attended University of Washington for anthropology and museology.

Program Timeline (Some dates to be determined)

Date Description
July 10, 2019
11:00 am - 12:00 pm
Informational Webinar
Watch this informational webinar recorded on July 10 to answer questions about the program and help you decide whether or not to apply.

August 21, 2019
10:00 am - 11:00 am

Informational Webinar 
The webinar will include information on the latest trends and best practices in volunteer engagement and explore how the High Impact Volunteer Engagement (HIVE) intiative can help build your nonprofit. Register here

September 6, 2019


Facilitator-in-Training Application Deadline
Completed applications for facilitators-in-training must be submitted by September 6 in order to be considered. Review the position description. Apply today
September 20, 2019 Facilitators-in-Training notified
All applicants for the facilitator-in-training positions will be notified as to whether or not they were accepted into the program.
September 30, 2019 Nonprofit Application Deadline
In order to be considered for the program, your completed application must be submitted by the end of the day on September 30, 2019. Review the application instructions.
October 3, 2019 Facilitator-in-Training Educational Session
A full day training with the New Hampshire Center for Nonprofits and the project consultant (VQ Volunteer Strategies) utilizing the HIVE Facilitator Tool Kit, which includes detailed resources, meeting agendas, exercises, and tools.
October 17, 2019 Nonprofits notified
All organizations that submitted applications will be notified as to whether or not they were accepted into the program.
October 31, 2019
11:00 am - 12:00 pm
Introductory Webinar
An orientation and introduction to some of the trends in volunteer engagement.
November 19, 2019
9:30 am - 4:30 pm
Program Launch 
A full-day training with the project consultant (VQ Volunteer Strategies) to walk you through planning your pilot project. Location to be determined.
December 2019 -September 2020 Pilot Project Implementation & Support
Individual and group coaching calls (four individualized team calls and two cohort-wide calls) and tools to support implementation of the pilot projects.
October 2020 Reunion Symposium
A full-day event where participating organizations share their pilot project successes and challenges.

Nonprofit Application Instructions

Applications will be accepted until September 30, 2019. Interested organizations should:

  1. Sign up for the Skilled Volunteer Engagement Informational webinar on July 10.
  2. Begin to Create a volunteer engagement team of at least four people. Required time and responsibilities may vary depending on the project. Each team must…
    • be at least 50% volunteers, all of whom should have demonstrated organizational experience and leadership skills.
    • include at least one staff person responsible for, at least in part, volunteer engagement.
  3. Review the Frequently Asked Questions document to prepare for the application.
  4. Submit your application before the September 30 deadline.  Incomplete applications will not be considered. 

The fee to participate, if selected, is $100 for members of the Center and $300 for not-yet-members. Fees will be due by the October 31st Program Launch event.

Complete the Application

Download a list of application questions


Review the FAQs


Facilitator-in-Training Program

Are you passionate about the potential of volunteer engagement to help nonprofits fulfill their dreams?

To make the HIVE initiative available to more NH nonprofits, the Center seeks to engage experienced facilitators to provide training in the model by national consultant, Beth Steinhorn of VQ Volunteer Strategies. The Center and VQ Volunteer Strategies will provide training and coaching to up to 5 individuals who will gain hands-on experience in coaching 4-5 nonprofits through a year-long pilot project.

Facilitators will:

  • Have the opportunity to truly make a long-lasting difference for the HIVE organization by demonstrating the power of skills-based volunteer engagement.
  • Have the opportunity to participate in and help shape an innovative model for nonprofit capacity-building.
  • Gain new skills in facilitation and experience in professional coaching.

View the Full Position Description


Complete the Application


This Volunteer Generation program is a presented in partnership with Volunteer NH, with funding from the Corporation for National and Community Service.

Volunteer NHCorporation for National & Community Service

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