Community Impact Associate - Student Aid
About the Organization
The New Hampshire Charitable Foundation is New Hampshire’s statewide community foundation created by and for the people of New Hampshire. Of the more than 700 community foundations nationwide, the New Hampshire Charitable Foundation is among the oldest and largest. We manage a growing collection of 2,000 philanthropic funds created by generous individuals, families and businesses. These donors make it possible for the Foundation to award more than $60 million in grants and scholarships every year. We work with generous and visionary citizens to maximize the power of their giving, support great work happening in our communities and lead and collaborate on high-impact initiatives.
About the Job
The Community Impact Associate – Student Aid provides a range of administrative support for Student Aid, and back up on general departmental support.
Essential Knowledge, Skills, and Attributes:
- Highly organized, flexible and efficient
- Strong communication and interpersonal skills
- Ability to draft, proofread, reformat and compile documents, reports, spreadsheets, presentations and other written materials to Foundation standards.
- Excellent customer service skills, including through telephone, email or other methods of virtual communication.
- Excellent judgment and ability to think critically
- Ability to work under deadline pressure
- High attention to detail and accuracy
- Ability to organize multiple tasks/projects, as well as prioritize tasks within projects
- Ability to handle sensitive and confidential information with discretion and judgment
- Ability to make independent decisions and take initiative as appropriate
- Ability to work in teams, and to collaborate well with people from a wide variety of backgrounds and settings.
- Ability to understand, communicate with and effectively engage with people across cultures.
- Belief in the mission and purpose of the New Hampshire Charitable Foundation
- A combination of education and experience equivalent to the needs of the role
- Highly Proficient in Microsoft Office Suite of products (with emphasis on Excel)
- Understanding of networking and internet concepts, along with ability to quickly learn or engage with new technologies that improve efficiency and further the Foundation's mission.
- Experience with Blackbaud products and database software a plus
- Experience with online meeting platforms, conference calling, and other meeting software products
- Valid driver's license
Essential Job Functions and Responsibilities
- Supports overall Student Aid program, assisting with: application management, website management, correspondence templates, creating and updating internal processes and procedures, generating and reviewing reports, scheduling internal and external meetings and outreach to students and schools
- Administers outside high school scholarship committees, including completing annual mailings, annual certifications, award data entry, and troubleshooting issues that may arise
- Responsible for data entry and record keeping, including transferring data from online scholarship portal to scholarship/grants management database
- Responds to student queries via phone and email
- Assists with scholarship renewal process
- Provides support for specific scholarship programs that require special handling as assigned
- Administers student loan transactions
General Department Support
- Provides backup support for department activities including grant processing, nonprofit inquiries and meeting preparation.
- Other projects and duties as assigned
The Foundation offers a competitive salary and excellent benefits. Interested applicants should submit a cover letter, including salary requirements, and a resume by email to firstname.lastname@example.org. Please reference ‘Community Impact Associate – Student Aid – (your name)’ in the subject line. A full job description may be found at www.nhcf.org.
The New Hampshire Charitable Foundation welcomes diversity and does not discriminate in employment opportunities on the basis of factors such as race, color, sex, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, and veteran.