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ROC-NH Senior Lender

New Hampshire Community Loan Fund

About us
The New Hampshire Community Loan Fund collaborates with a wide range of donors and investors, and with business, nonprofit and government partners, to provide the financing and support that people with low and moderate incomes need to become financially independent and have affordable housing, quality jobs, child care and access to vital community services.



The position

The ROC-NH Senior Lender is part of that program’s leadership team, which develops goals, budgets, and procedures, and helps drive the effort to underwrite, structure, close and manage loans in an effective manner. Additionally, the Senior Lender:

  1. supports the front-line ROC-NH team’s understanding and implementation of the credit aspect of lending and originating ROC loans efficiently and in compliance with the Community Loan Fund’s Financing Policy;
  2. ensures effective practices are developed and implemented to improve mission and credit quality within ROC-NH; and
  3. collaborates and innovates with the Chief Operating Officer and other departments to develop enterprise approaches to credit administration.

Essential functions

  • Support the ROC-NH leadership in the development of best practices, processes, and loan products, while fostering organizational objectives for production, continuous improvement, and process integration.
  • Participate in the Credit Admin Working Group to problem-solve credit issues, and to develop departmental and enterprise practices, processes, and systems to improve credit quality and administration.
  • Create and maintain a ROC-NH lending procedure manual to document systems and procedures; teach others on the ROC-NH team to improve credit process and quality. Develop and maintain related templates, forms, and checklists.
  • Oversee, with ROC-NH team, the timely progression of loan applications to identify opportunities, risks, and appropriate risk-mitigants. Track and monitor progress of loans in the pipeline. Provide practical know-how and problem solving.
  • Support and guide ROC-NH team to deliver financing requests that are properly structured, processed, closed, and managed, to ensure quality and compliance with the Financing Policy. Provide loan reviews throughout the lending cycle to facilitate this objective.
  • Assist in preparation of materials for structuring and loan approval meetings.
  • Review proposed loan terms for conformity to Financing Policy.
  • Help finalize commitment letters and closing docs for approved loans.
  • Monitor conditions from approval to closing.
  • Review due diligence materials to identify issues warranting attention.
  • Facilitate coordination of closing materials for attorneys and other outside parties.
  • Provide preview and quality-control all aspects of closings to ensure completeness and accuracy.
  • Assist the ROC-NH team in closing loans.
  • For loans that are denied, oversee the required regulatory notices and record retention.
  • Ensure a process for accurate and timely collection and compilation of program and borrower statistical data, in alignment with the organization’s data management strategies.
  • Assist in preparation of monthly reports.
  • Help establish and maintain information standards for systems.
  • Guide the ROC-NH team in preparing disbursement requests on new and existing loans (including construction notices, lien waivers, and progress inspections). Ensure a process for monitoring construction projects for compliance with approved terms, plans, and budget.
  • Support the ROC-NH team in proactively identifying risks and opportunities in its portfolio and help generate appropriate action plans. Ensure that risk ratings are up-to-date and accurate for all ROC-NH loans.
  • Maintain a tracking system for each borrower, enforcing stipulations with loan agreements.
  • Identify borrowers that are not performing.
  • Track and monitor progress of development and infill projects.
  • Ensure that loan files are complete and accurate.
  • Oversee key software applications specific to the ROC-NH lending function.
  • Help represent ROC-NH at portfolio meetings.
  • Develop minutes and other required records of lending decisions and ensure a process for retention.
  • Maintain up-to-date knowledge of and adherence to applicable federal and state compliance regulations, including compliance with the organization’s Written Information Security Program.
  • Provide backup support to the Business Finance Senior Lender.
  • Other duties as assigned.

Qualifications and characteristics

  • Demonstrated knowledge and experience in commercial real estate loans, with a preference for those with experience in the affordable housing and manufacturing housing industries.
  • Demonstrated knowledge or experience in writing and implementing commercial real estate underwriting policies and procedures, including adherence to finance policies, deal structuring; loan reviews; loan documentation; collections; managing loan portfolios; all in an organized, systematic, and timely manner.
  • Demonstrated knowledge of regulatory and compliance issues.
  • Demonstrated success developing and maintaining a commercial real estate loan portfolio.
  • Demonstrated ability to work collaboratively in a team environment and to independently analyze and solve problems.
  • Demonstrated ability to help create new systems and/or enhance existing ones.
  • High ethics with respect to borrowers, colleagues, and the public at large when representing ROC-NH lending and the Community Loan Fund.
  • Demonstrated knowledge of and experience using business lending software, CRM software (Salesforce), and Microsoft Office (Word, PowerPoint and Excel) without administrative support.
  • Absolute commitment to protecting confidentiality.
  • Excellent communication skills, both written and oral.
How to Apply:

Interested applicants may send a resume and cover letter, including salary expectations, to the Community Loan Fund at No phone calls, please.

Equal Opportunity Employer

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Date Added: January 31, 2019

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