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Scheduling Coordinator

Granite State Independent Living

Granite State Independent Living (GSIL) is a statewide nonprofit organization whose mission is to promote quality of life with independence for people with disabilities and seniors.  As the state’s only Independent Living Center, we pride ourselves in being innovative leaders with the highest standards. Granite State Independent Living promotes quality of life with independence for people with disabilities and those experiencing the natural process of aging through advocacy, information, education, support and transition services. 

For more than 30 years Granite State Independent Living has been committed to excellence and model what we want to see in society; inclusion for all through the elimination of attitudinal and physical barriers. Through multiple programs we deliver services that allow people to navigate their lives and live as independently as they choose.

The Scheduling Coordinator is responsible for meeting the overall coordination and scheduling needs for in home workers for consumers in agency and consumer directed services. Provide the following responsibilities : the organization and management of scheduling in home workers for open shifts, recruitment assistance for prospective in home workers, coordination of interviewing candidates and conducting prescreening of in home workers, training and orientation support, ensuring employment documentation is complete and accurate, payroll,  and software scheduling. 

Specific (Essential) Responsibilities: 
• Manage and coordinate the work schedule of in home workers to assure all hours of services are covered on behalf of consumers.

• Provide the necessary coordination and communication with in home workers for any training, orientations, and /or in-service training scheduled, working closely with the assigned Supervisor.

• Provide In – Home Worker scheduling support, effectively manage work schedules, and post schedule in accordance with LTS policy and procedure. Work closely with the Coordinator, Supervisor, and the Recruitment Coordinator to have open shifts covered.

• Maintain knowledge of the skills of In – Home Workers and the needs of the consumers to assure effective job matching.  Develop and organize a system of key characteristics which would contribute to best ‘matching ‘and scheduling practices.

• Maintain knowledge of the scheduling software program to maximize efficiencies of scheduling.

• Organize and assure a Quality Review of Timesheets for In Home workers for payroll submission, including the review of the scheduling software and outreach to the Workers to assure accuracy of Time Sheets submitted.

• Develop and organize a quality assurance system for utilization / covered hours of services in collaboration with the Director.

• Provide on call coverage consistent with LTS policies and procedures.

• Provide personal care services to consumers as needed

• Pre-Screen/interview and hire attendant care candidates for the programs. Ensure that all required employment paperwork has been completed and submitted to human resources in a timely manner and the new In Home Workers has been entered into the scheduling software program.

• Coordinate and conduct efforts to recruit attendant care candidates. Respond to recruitment requests of Coordinators and / or Managers, via advertisement, etc. as needed .Assure effective communication with the involved Coordinators and Managers for the program recruitment needs.

• Coordinate the In home service orientation’s and training’s programs. This will include but not be limited to the following: securing training locations comparable to the training needs; organizing the necessary material; developing and managing the training annual calendar; conducting training specific to Care Attendant scheduling and human resource needs.

• Maintain and organize assigned program consumer files and file all necessary documentation in accordance with LTS policy/ procedures.

• Perform assigned LTS quality assurance and clerical activities, to include but limited to, organizing and maintaining updated information for on call. 

Other Responsibilities: 

• Participate in general GSIL events, activities, team meetings, trainings, to advance the mission of GSIL.

• Maintain a positive and professional attitude.

• Work a flexible work schedule in accordance to department needs and personal needs.

• Actively participate and assure compliance of the department’s Continuous Quality Improvement Plan.

• Consult and maintain a positive working relationship with the workers, case managers and care managers (MCO) and external parties to best support consumer services.

• Support and uphold workplace regulations, safety practices, and GSIL policies/ procedures.

• Conduct other duties as assigned that will increase options for persons with disabilities to live independently in their communities.


Must have at a minimum one year of human resource / recruitment experience and a minimum of 3 years office experience necessary.  Must have demonstrated competency in:  planning & organizing; ability to multi-task; effective oral and written communication; excellent attention to detail; proficient with word processing and data management systems.  Should be able to work with minimal supervision both independently and in a team setting. Must possess strong interpersonal skills, customer service skills and ability positively reflect services.  Personal care experience with disability preferred. 

Granite State Independent Living is an Equal Opportunity Employer.

How to Apply:

To apply please send your resume to:

Job Location:


Date Added: December 19, 2018

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