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Integrated Case Manager

Riverbend Community Mental Health

Founded in 1963, Riverbend Community Mental Health is a private, nonprofit organization providing specialized behavioral health services in central New Hampshire. Core services include 24/7 emergency mobile crisis services; counseling services for children, adults, and families; addiction treatment; and community support, vocational services, and residential programs for adults and seniors. Evidence-based models of treatment guide all our work, and we strongly believe in the power of self-directed growth and recovery.

Riverbend Community Mental Health, Inc., one of the largest providers of community-based behavioral health services in New Hampshire, is seeking a full-time Integrated Case Manager to engage and coordinate behavioral health, social services, and other resources for individuals presenting for services across the Riverbend continuum of care.

As the Integrated Case Manager, you’ll be coordinating psychiatric services for clients across Riverbend between departments and community resources ensuring a holistic, whole-person approach is taken towards providing services for all eligible clients.

  • Bachelor's degree in Social Work, Psychology, Human Services or a related field OR in-depth experience related to the position is required.
  • Valid NH driver’s license, personal vehicle, and auto insurance or access to a reasonable alternative is required. 
  • Experience working with people who have a history of trauma, mental health disorders, and substance use disorders preferred.
  • Experience working with people from diverse ethnic and racial backgrounds preferred. Bi-lingual or multi-lingual preferred.
  • Engage prospective clients in connecting with the behavioral health program recommended by intake clinician based on their presenting needs.
  • Screen and briefly assess clients to identify their psychosocial and resource needs.
  • Arrange appropriate services, make referrals to community resources; educate clients and families regarding these resources.
  • Assist clients and their families in problem solving potential issues related to accessing care including financial or social barriers.
  • Assist clients in completing paperwork and releases of information  as needed.
  • Facilitate complex care plan meetings by engaging providers identified as resources.
  • Develop and maintain relationships with community resource partners.
  • Maintain a directory of current information regarding community resources, eligibility requirements.
  • Document contacts with clients and track status of referrals to ensure closed loop.
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Date Added: November 27, 2018

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