Capacity Building Event

The Top Ten Icky, Sticky People Stuff Problems

Presented by: Spectrum Consulting

Ugh, they never end.

Back by popular demand, this webinar will address the top 10 icky sticky problems we hear over and over again from our clients and colleagues. People are people, and these issues and solutions occur regularly in a wide variety of industries.

Learning Objectives:

How to develop policies to proactively eliminate as many icky situations as you can
How to train your managers/supervisors to enforce them
Evaluating whether to proceed with mediation or discipline
Planning a resolution meeting
Follow-up and follow through techniques

About the Presenter

Fran Lefavour has been in the Human Resources field for over 30 years, 24 of those years as a consultant to small businesses in New England. She is viewed as an expert in the area of workers’ compensation case management and frequently speaks to groups regarding claims management, reducing workers’ compensation costs and other Human Resource topics. Read more…

Recertification Credit

This activity has been approved for 1 (HR (General)) recertification credit hours toward California, GPHR, HRBP, HRMP, PHR, and SPHR recertification through the HR Certification Institute.

This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit

Spectrum Consulting is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.

Date/Time: Wednesday, January 24, 2018 - 9:00am to 10:00am
Location: Webinar

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