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Don't Just Fade Away When a Consultant Comes In
Source: TechSoup
May 1, 2000
Your
role is not over once the consultant is on board. Unfortunately,
setting them loose and leaving them alone will seldom get you the
results you want (and may cost a fortune besides!). Your active
involvement and communication will make or break the project. Here are
a few tips on working successfully with a consultant:
Assign a point-person:
The consultant should have one person to report to. The point-person
should be the only one who gives the consultant instructions or new
tasks. For instance, it's not a good idea to give the consultant's
phone number out to all staff. Instead, have staff channel their
requests or issues through the point-person.
Establish expectations: Before the consultant
starts, make sure you have a meeting to go over the contract and work
plan. Clarify upcoming milestones and plan your next check-in.
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