Floater
About the Organization
MISSION
The mission of Hundred Nights, Inc. is to provide year-round, low-barrier emergency shelter and crisis-related services to individuals and families at risk of or experiencing homelessness in southwestern New Hampshire. Our goal is to collaborate with the community to see, hear and support those among us who are equally deserving of dignity but who currently lack the means to live independently. Our vision is a community whose members, regardless of means, are equally valued and supported.
SERVICES
48-Bed Emergency Shelter
Hundred Nights provides year-round emergency shelter to those in crisis and accepts as many people in need as possible depending on available beds. Hundred Nights now provides up to 48 shelter beds per night on the second and third floors of its new facility at 122 Water Street in Keene, NH. Two women’s dorm rooms and four private family rooms are on one floor; men’s dorms are on a separate floor. Two overnight shelter supervisors, one per floor, stay awake through the night to ensure the safety and comfort of guests, while two other staff are asleep on those same floors if a need arises.
Kingsbury Resource Center
The Kingsbury Resource Center (KRC), located on the first floor of the new facility, is open daily from 7:00 a.m. to 9:30 p.m. to guests and visitors seeking to warm up, have a meal, or get information about services and programs to help them retain or return to permanent housing. The center is staffed by managers who help clients gain access to basic needs, meals, and services provided by the shelter as well as to programs administered by local and state partners. The KRC has six computer workstations for guests to use to search for jobs and housing, or to participate in workshops.
The KRC is located next to several additional guest resources on the first floor: offices for case managers and counselors to meet privately with guests; a laundry room for guests and visitors to do personal laundry; a full kitchen to provide meals when The Community Kitchen isn’t open; and a donation room for clothing, cold weather gear, and personal care items.
Access to Basic Needs
- Clothing and personal care products
- Daily breakfast, weekday lunches, and weekend dinners
- Laundry & shower facilities
- Foot care program – soon to resume
- Dental clinic – soon to resume
- Haircuts – soon to resume
- Phone, computers, and fax
Case Management Assistance and Services
- Assist with completing applications for housing and housing subsidies, programs that help provide first month’s rent or security deposits, food stamps, Medicaid, eye exams, and glasses.
- Help clients obtain birth certificates, social security cards, legal IDs, documentation of financial income and benefits received.
- Be the caretaker of vital guest records.
- Arrange transportation to appointments.
- Maintain information on jobs and housing.
- Connect clients to workshops and other educational opportunities such as financial education, tobacco cessation, tenancy 101, job and life skills, nutrition, bicycle repair, and anger management provided by volunteers or other agencies.
CONTACT
Becky Beaton
Executive Director, Hundred Nights, Inc.
603-352-5197
Website:
Physical Address:
122 Water Street
Keene, NH 03431
Mailing Address:
PO Box 833
Keene, NH 03431
About the Job
This position reports to: Shelter Manager
Employee Status: Non-exempt full-time hourly position (between 35 and 40 hours/week)
General scheduled hours will be afternoons and evenings.
Essential Functions:
- This position will serve as support to all areas of the shelter and resource center, providing coverage for open shifts and assisting guests with daily check-in to the shelter.
- This role will be cross-trained to assist with daily intake and computer entry of guests into database software
- Adhere to Hundred Nights’ personnel policies and procedures, as well as current laws and regulations, while managing the shelter and its facilities
- Ensure the safety and comfort of volunteers, staff and guests while on duty
- Communicate with Shelter, Overnight and Resource Center staff and volunteers about schedules, inventory needs, problems that guests might be experiencing, etc.
- Regularly report to the Shelter Manager and other staff regarding all shelter activities
- Participate in staff events/meetings as requested
- Data Tracking & Input (as needed)
- Maintain accurate records of volunteer and guest data at shelter
- Enter guest information in the Hundred Nights Database
- Maintain and Read an incident log
- Maintain and Read a medicine log
- Maintain an inventory of necessary supplies, such as first aid, hazardous waste kits, snacks, beverages, etc.
- Outreach and Community Relations
- Assist with presenting a strong, positive image to the public at large
- Conduct yourself professionally when reaching out to the City of Keene, other towns, law enforcement or outside agencies
- Working with our volunteer coordinator, will work with people in need of Community Service/Volunteer hours, including having them fill in contact information and confidentiality forms, tracking of hours and giving them a letter upon completion of hours
- Foster collaborative environment and encourage teamwork with volunteers, guests and staff
- Participate in staff events/meetings as requested
- Assist with fundraising events as requested
Qualifications:
- Excellent interpersonal communication skills and database management
- Attention to detail and adherence to organizational systems
- Keen observational skills
- Ability to multitask
- Ability to confidently and calmly handle any emergencies or mitigate/diffuse any situations that may arise with guests or volunteers during your shift
- Discretion and confidentiality a must
- Interest in and commitment to Hundred Nights’ mission
Hundred Nights, Inc. is an Equal Opportunity Employer. We seek a broad and diverse pool of candidates and strongly believe that our organization benefits from the perspectives and talents of a diverse staff.
The mission of Hundred Nights, Inc. is to provide shelter and crisis related services to those at risk of or experiencing homelessness. Our goal is to collaborate with the community to see, hear and support those among us who are equally deserving of dignity but who currently lack the means to live independently. Our vision is that every individual in the Cheshire County area will have access to appropriate and stable housing, and be equally valued and supported.
Please send a cover letter and resume to both bbeaton@hundrednightsinc.org and to rlaperle@hundrednightsinc.org . We will be in touch by email or phone to schedule interviews for candidates.